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Society Matters Cic Support Coordinator

3 months ago

Gateshead, United Kingdom Citizens Advice Gateshead Full time

**We are excited to be recruiting for the role of Support Coordinator for Society Matters cic, the trading subsidiary of Citizens Advice Gateshead.**

**The role and what you’ll be doing**

Society Matters cic is the trading subsidiary of the award-winning charity Citizens Advice Gateshead and contributes towards the delivery of the charity’s mission to mobilise knowledge so the system works through the design and delivery of unique social welfare training and consultancy services. As a result of the ongoing success the demand for our training services is growing.

**Society Matters will be delivering a new project called ‘Career Kickstart’ geared to helping people progress towards employment.**

The project will specifically look to provide intensive, holistic support to economically inactive Gateshead residents, understanding their current situation, aspirations and barriers they are facing to move back into the workplace. We have a fabulous range of project activities that we want people to get involved in through the ‘Career Kickstart’ project, from deep person-centered advice, through to employability training and telephone skills training.

As the Support Coordinator, you will provide comprehensive support to the outreach coordinator and economically inactive residents who are enrolled on the Career Kickstart Project.

You will play a pivotal role in managing and enhancing the participant experience to achieve positive outcomes and ensure the project's success. You will assist participants to overcome barriers to employment, facilitating skill development, and ensuring a smooth transition into sustainable employment.

The post holder will be a compassionate and proactive individual who can work collaboratively with participants, external stakeholders and colleagues.

**Why choose to work for us?**

We we’re recognised as a Great Place to work and in a recent People survey 97% of our workforce said they were motivated to make a difference at work. We’re really proud of our values and culture as we strive for our vision of a fair society for all with lives well lived.

**Being your whole self in the workplace**

Learning and Development - through our Mobilising Brilliance programme you will access training, workshops and coaching to develop your skills and knowledge both within and beyond your job role, so you can be your best self at work and in all aspects of your life.

**The important stuff**

As a forward-thinking organisation our colleagues enjoy the benefits of the **4-day week initiative*.** We are looking at new ways of working to deliver a positive impact on our clients and colleagues. Our teams are motivated to maintain productivity measures and are enjoying the extra flexibility. **Enrolment in the 4-day week initiative occurs after passing probation.

22 days plus bank holidays, rising after 2 years’ service *pro rated

Health & well-being of our colleagues is our priority. We have achieved Silver status ‘Better Health at Work Award’.

You can join to our Employee Assistance scheme giving you access to free Health advice, counselling services and legal guidance. Plus, savings on Dental & Optical check ups

Enrol with Perkbox and make savings with a host of online and higher street retailers

**Our values**

The Coordinator alongside all our staff, volunteers, and trustees, must be committed to driving forward the Charity’s four core values as we strive for our vision of a fair society for all, with lives well lived:
**Rock the system**

We put the individual needs of our clients at the heart of everything we do every day, and actively work individually and collectively to be part of a system that has a tangible and positive impact on people’s lives.

**Stand Up, Speak Out**

We acknowledge there are historic and systemic injustices in our society and believe we must stand up for a fair society for all, with lives well lived. We speak out against racism, discrimination, oppression and all forms of harassment as we strive to understand and value each other’s culture, life experience, gender identity, disability, class and sexuality.

**Blaze the trail**

We know that the status quo is not an option, so we actively embrace and power change. We challenge, come up with new ways of doing things, and are always prepared to give new ideas a go. Failure is an option as long as we learn and grow if something doesn’t work first time round.

**Own it**

We strive every day to be the best that we can be, holding ourselves personally accountable, taking ownership of our actions, our achievements, and our own personal development. With a focus on efficiency and shrewd planning we make every pound count and take pride in securing the long-term health of the charity.

**Job Types**: Full-time, Part-time

**Salary**: £24,579.00 per year

**Benefits**:

- Company pension

Work Location: In person

Application deadline: 12/02/2024