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Post Office Clerk and Shop Assistant

8 months ago

Daventry, United Kingdom Braunston village stores and post office Full time

About us:
We are Village stores with post office. This is only shop in the village, and I believe it’s hart of the community.

hours ;
Mon to Friday

1.00pm until 7.45pm

**Essential Duties & Responsibilities**:

- Welcome each customer with a smile & friendly greeting
- Build up a rapport with the customers
- To act in a professional manor at all times especially when handling confidential paperwork or issues for customers
- Promotion of the Post Office goods & services
- Be the first point of contact for customers with queries or complaints face to face or via the telephone
- The ability to manage confrontation whilst remaining calm and professional at all times
- Cash handling accurately and confidently
- Maintaining an accurate cash drawer at all times
- Keep the Post Office area clean and orderly

**Qualifications & Skills**:

- must have post office experience.

A positive, helpful attitude toward customers, including the ability to speak clearly and convey information accurately
- The ability to pass the Post Office security checks
- The willingness to undertake regular Compliance tests
- The ability to use numbers
- Self-motivation and the ability to work without direct supervision is an integral part of the role
- The ability to work well under pressure
- The ability to maintain regular, punctual attendance is essential
- Able to walk / stand for 100 per cent of each shift

**Job Types**: Part-time, Permanent

Pay: From £11.44 per hour

Expected hours: 33.75 per week

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: Post office clerk and shop assistant