Post Office Clerk and Shop Assistant
6 months ago
About us:
We are Village stores with post office. This is only shop in the village, and I believe it’s hart of the community.
hours ;
Mon to Friday
1.00pm until 7.45pm
**Essential Duties & Responsibilities**:
- Welcome each customer with a smile & friendly greeting
- Build up a rapport with the customers
- To act in a professional manor at all times especially when handling confidential paperwork or issues for customers
- Promotion of the Post Office goods & services
- Be the first point of contact for customers with queries or complaints face to face or via the telephone
- The ability to manage confrontation whilst remaining calm and professional at all times
- Cash handling accurately and confidently
- Maintaining an accurate cash drawer at all times
- Keep the Post Office area clean and orderly
**Qualifications & Skills**:
- must have post office experience.
A positive, helpful attitude toward customers, including the ability to speak clearly and convey information accurately
- The ability to pass the Post Office security checks
- The willingness to undertake regular Compliance tests
- The ability to use numbers
- Self-motivation and the ability to work without direct supervision is an integral part of the role
- The ability to work well under pressure
- The ability to maintain regular, punctual attendance is essential
- Able to walk / stand for 100 per cent of each shift
**Job Types**: Part-time, Permanent
Pay: From £11.44 per hour
Expected hours: 33.75 per week
**Benefits**:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
Flexible Language Requirement:
- English not required
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: Post office clerk and shop assistant
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