Health Care Assistant

7 months ago

Horley, United Kingdom Birchwood Medical Practice Full time

**JOB DESCRIPTION**

**Title**:
**Healthcare Assistant**

**Salary**:
**Responsible to**:
**Senior Practice Nurse**

**Accountable to**:
**Divisional Lead Nurse**

**1. Job Role/Purpose**:

- To plan and deliver high quality integrated nursing care to the practice population
- To promote health and well-being within the practice population
- To work with clinical and non-clinical practice staff, other members of the wider healthcare team and NHSE/ICG in contributing to:

- The achievement of QOF
- Delivering objectives set out in the NHS Action Plan
- Audits
- Meeting the standards as set out by the Care Quality Commission (CQC)

**2. Key Duties & Responsibilities**:
**Clinical Practice -**

*
*
- Communicate courteously and effectively with patients, relatives and careers.
- Report all matters pertaining to patient care - changes in condition/circumstances to a relevant member of the nursing or medical team as a matter of priority and ensure that a document record is kept.
- Ensure that the clinical rooms at all times kept in a clean and orderly manner and that relevant equipment is ready for use by nursing and medical staff during clinic sessions.
- Assist in clinic sessions as directed by members of the nursing and medical staff ensuring that all equipment is clean and sterilised following clinic sessions.
- Ensure that the drug refrigerator is at correct temperature on a daily basis and that drugs are within their expiry dates and used in correct sequence. Order drugs and other supplies as directed ensuring that adequate levels of stock are available in the surgery.
- Record fridge temperatures.
- As directed by the Practice Nurses working within local policy/protocols undertake and develop skills in phlebotomy, 24 hour ABPM, ECG recording, advanced phlebotomy, spirometry/peak flow, chaperoning duties, basic wound care, ear syringing, B12/flu/pneumococcal vaccinations, Long Term Conditions annual initial assessments.
- Undertake NHS health checks new patient health checks and general health checks.
- Undertake a range of diagnostic procedures e.g. urinalysis, blood pressure monitoring, pregnancy tests, diabetic foot checks, (within capabilities and as required for the role).
- Delivery of health promotion e.g. smoking reduction advice, diet, exercise and alcohol.
- Maintain stocks control for all clinical rooms.
- Support practitioners to carry out healthcare activities.
- Act at all times with regard to the confidentiality and sensitivity of issues to do with patients, their care and treatment.
- Record and document all patient contact.
- Carry out relevant clerical and reception duties as required in relation to nursing services.
- Assist in audits as required e.g. note sampling, data input and information gathering.
- Attend relevant meetings as required.
- Have knowledge of and act at all times within the boundaries of Health and Safety legislation and data protection acts.
- Assist in the call and recall systems in relation to: chronic disease management; immunisation, cervical cytology screening.
- To comply with all practice policies and procedures and health, safety and fire regulations In negotiation and following an annual appraisal, Modality Partnership can determine any additional duties.
- In negotiation and following an annual appraisal, Modality Partnership can determine any additional duties that may be required as long as they do not exceed the level or responsibility expected for the grade of the post.

**Education & Development**:

- To keep abreast of advances in clinical practice and identify personal training and development needs.
- Support colleagues in their development by encouragement, informal teaching and coaching.
- To attend mandatory training identified through the appraisal system.

**Professional**:

- Contribute and work within the broad framework of the clinical governance agenda.
- Work within evidence based nursing protocols.
- Personally and accurately record all healthcare activity within the patients clinical records ensuring compliance with the NMC standards for record keeping.
- Ensure that communication is effective between all stakeholders giving adequate attention to the complex and sensitive nature of such information. Make all reasonable attempts to overcome any barriers to understanding that may occur, giving due consideration to ethnicity, language, educational ability, barriers caused by illness/distress etc. which may adversely affect communication.
- To work in a flexible manner to meet the needs of the service and as directed by senior staff and GPs.

**Administrative**:

- Follow practice and NHSE/ICG policies, procedures and guidelines.
- Complete reports and forms required by the practice and NHSE/ICG.
- Participate in staff surveys and contribute to research based practice.
- Be aware of statutory national requirements relevant to the job function (e.g. Health and Safety at Work Act).

**General**:

- To undertake any other duties commensurate wi

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