Student Progress Co-ordinator

3 weeks ago

London, United Kingdom universityoflondon Full time

**The University of London**

The University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries around the world. Although proudly rooted in London, our community and impact are global.

We are a national leader in the humanities, and we promote their value to society and the economy through knowledge creation and exchange.

We are also a federation of 17 world class higher education institutions, with collaboration at the heart of our ethos. The University of London federation is a collective community of more than 240,000 learners and 50,000 staff, delivering world-leading research across all disciplines.

Our passion for increasing access to education and mobilising the collective power and expertise of the federation is central to our ability to transform lives around the world and address the global challenges of the future.

**The Role**

An exciting opportunity has arisen to join the Student Life team as a **Student Progress Coordinator**. The Student Life Team work closely with the other functions across Worldwide to help students succeed in their studies at the University of London, improving student outcomes and maximising the advantages they derive from their time with us.

The Student Progress Coordinator will assist the Student Progress Manager in undertaking a broad range of front-facing student engagement to support students achieve their educational goals and engage in opportunities that maximise success throughout their learning journey.

The role will involve contacting students we identify as being at risk of dropping out of their studies, and helping to remove any roadblocks they face (that the University can influence) in order that they may continue their studies. The post holder will take a ‘casework’ approach to this activity, and will help the University to measure and monitor the impact this new service has on student retention.

The duties of the role will always be focussed on improving student retention, and the day to day duties may change as we roll out new - and expand existing - Student Life activities designed to enhance engagement, retention and completion.

The role is closely aligned with the University’s mission, and in particular our commitment:

- To transform people’s lives through education, driven by a commitment to diversity, inclusion and access and a belief in their power to create new ways of knowing._

The role contributes directly to enabling the University to realise its strategic objectives, in particular Strategic Objective 1:

- Furthering our position as the UK’s leading provider of distance learning worldwide, delivering cutting-edge programmes to increased numbers of people who can benefit most from education._

For a full role profile, please refer to the job description below.

**Further Information**

Interviews will be held week commencing **on 9th April 2024**.

The University currently operates a Hybrid Working framework involving a mix of working remotely and in the office.

Pursuing excellence in education and equal opportunities.

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