General Assistant

6 months ago


Cwmbran, United Kingdom Rubin Lewis O'Brien Full time

Job Overview:
**Responsibilities**:
2.1 To assist in opening post and allocate to the appropriate fee-earner or other member of staff.

2.2 To assist in answering telephones promptly and courteously and to deal with enquiries and take messages as appropriate, ensuring they are passed to the relevant member of staff of the relevant fee-earner’s secretary/assistant.

2.3 To meet and greet clients upon arrival at reception and to courteously deal with enquiries as appropriate.

2.4 To prepare mail towards the end of each working day, ready for posting.

2.5 To provide receipts in relation to payments received in the office from clients and to advise the appropriate fee-earner upon receipt (or the fee-earner’s secretary); then to provide monies to the relevant fee-earner or if unavailable, to Cashiers.

2.6 To action Debit/Credit Card payments, both from clients visiting the office and over the telephone, whilst ensuring that Fee-earners and Cashiers are provided with appropriate receipts.

2.7 To enter records onto computer and to carry out typing, such as Attendance Notes, as and when requested.

2.8 To maintain, update and organise Deeds, Wills and Lasting Powers of Attorney Storage, and to assist with enquiries regarding these as and when needed.

2.9 To undertake errands as requested by Partners, Fee Earners and Support Staff.

2.10 To carry out photocopying/scanning, as may be necessary.

2.11 To carry out shredding, as may be necessary.

2.12 To purchase milk on a daily basis and other items as and when needed.

2.13 To behave at all times in a professional manner, representing the ‘face’ of the Practice.

2.14 To cover Reception as and when needed.

**Experience**:

- Previous experience in an administrative or office support role is preferred
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal abilities
- Team player

Nice-to-Have Skill:

- Ability to negotiate effectively in various situations

Pay: £8.60-£11.44 per hour

Expected hours: 35 per week

**Benefits**:

- Company pension
- Free flu jabs
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person


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