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Business Services Co-ordinator

3 months ago


Swindon, United Kingdom National Trust Full time

We are currently recruiting for a Business Services Co-ordinator to join our team on a 12-month FTC.

This is a fast paced, exciting role in the Experiences & Partnerships team, supporting two Heads of Department with their administrative needs. You’ll be looking after their diaries, making arrangements for business travel, preparing and distributing documents for meetings and attending some to take notes at.

We are currently undertaking our pay review process and it is likely that this salary will be increased from 1st April 2024.

What it's like to work here:The role reports into the Directorate Services Manager and operates as part of the wider Business Services team across the directorate. Day to day, your work will be generated from two busy Heads of Department, with ad hoc requests from members of the team.

The Business Services team are friendly, collaborative, and great fun to work with We meet every Wednesday in the office (Swindon) and more frequently if needed. There will be plenty of opportunities for you to visit our places and attend meetings/site visits too

Your contractual location will be our head office in Swindon, however there will be an opportunity to explore and agree hybrid working arrangements which strike the right balance for you and the Trust. The role will involve travel to our head office to meet with stakeholders and to carry out work.

What you'll be doing:A typical day in this role will be managing diaries, anything from arranging meetings with senior stakeholders to sorting out clashes well in advance. As a national organisation, we often need to travel, so you’ll be planning business travel in the most carbon efficient and cost-effective way.

You will also be familiar with pulling together meeting agendas and taking notes at remote meetings.

We are looking for someone who can work at pace, is confident at working with senior stakeholders and has a passion for providing exceptional service. The role of a Business Services Coordinator is the glue that holds the team together - you’ll be the go-to person who enables the team to deliver.

Who we're looking forYou can view the full role profile for this role in the document attached, this is just to provide a full picture of what is possible in this role, we’d love to hear from you if you have:

- Strong customer service skills
- Experience of managing schedules and appointments
- The ability to multi-task, prioritise own workload and maintain confidentiality.
- Good written and verbal communication skills
- Great team player. Flexible and customer focussed.
- Advanced IT skills (Microsoft Office)

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax-free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Fixed Term p/t (24 hrs pw to 08/03/24)