Clerical Officer/receptionist

6 months ago


Llandudno, United Kingdom Betsi Cadwaladr University Health Board Full time

Offer general assistance to services providers and users and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

Undertake a variety of administrative duties to assist in the smooth running of the Bone Unit including the provision of clerical support to clinical staff and other members of the team

Facilitate effective communication between patients, members of staff secondary care and other associated healthcare and well-being agencies

The ability to speak welsh is essential for this role

Opening up/locking up of the Department and maintaining security in accordance with BCULHB protocols

Maintaining and monitoring the appointment and IT systems

Administering the reimbursement of patient travel claims in accordance with the Health Boards financial procedures.

Book hospital transport for patients.

Issue hearing aid batteries as requested

Inputting patient clinic outcome into WPAS (Patient Administration System)

Compiling the daily bed statements for the community hospitals

Operation of Switchboard Services for the hospital where applicable and ensuring callers are directed to the appropriate healthcare professional, including relaying messages for clinic staff and liaising with other agencies.

Processing and distributing incoming and outgoing mail

Taking messages and passing on information

Computer data entry/data allocation and collation; processing and recording information in accordance with Health Board procedures

Maintain an electronic diary for meeting room bookings and co-ordinate clinic room usage - ensuring that booking of rooms is recorded and monitored on a regular basis and update Locality Coordinator as appropriate

Provide annual leave and absence cover for alternative site/s during staff absences

Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.



  • Llandudno, United Kingdom Betsi Cadwaladr University Health Board Full time

    Offer general assistance to services providers and users and project a positive and friendly image to patients and other visitors, either in person or via the telephone - Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way - Undertake a variety of administrative...

  • Hotel Front of House

    5 months ago


    Llandudno, United Kingdom Iris Hotel Llandudno Full time

    We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. We offer 20-30h per week, 8h shift, include weekends, bank holidays and school holidays. Meet Min Wage according to your age. As a Receptionist, you will be the first point of contact for our company. Our...


  • Llandudno, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job summary To provide an effective and efficient outpatient appointment service. The post holder acts as the first point of contact for telephone communication for the Specialist Nurses, thereby supporting the delivery of quality care to patients within the BCLUHB. The post holder will administer clinics for the OPD and Minor Injuries Unit and carry...


  • Llandudno, United Kingdom Betsi Cadwaladr University Health Board Full time

    An Exciting opportunity has arisen for a Clerical Officer to join the administration team on the IV Suite in Llandudno Hospital The Clerical Officer will provide efficient clerical assistance to the ward. The provision of an efficient clerical service is essential to ensure the speedy admission, discharge, and transfer of patients. By the nature of the...

  • Clerical Officer

    5 months ago


    Llandudno, United Kingdom Betsi Cadwaladr University Health Board Full time

    To be an effective member of a multidisciplinary Health Visiting Team that promotes the health and wellbeing of children in a designated caseload. To provide and organise a comprehensive high level, efficient, accurate and prompt administrative service to the Health Visiting Team and assist in the smooth running of the service. The post holder deals with...

  • Hotel Receptionist

    6 months ago


    Llandudno, United Kingdom Chatsworth House Hotel Full time

    **About us** Chatsworth House Hotel and The New Loretta hotel mainly catering for coach parties. **Receptionists** are responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment....


  • Llandudno, Conwy, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job OverviewTo provide a high-quality outpatient appointment service for patients within the BCUHB. The successful candidate will act as the first point of contact for telephone communication, supporting the delivery of quality care. Administering clinics for the OPD and Minor Injuries Unit, and performing general clerical duties to facilitate daily office...


  • Llandudno, United Kingdom Baycourt Hotel Full time

    '''Duties''' - Greet and welcome guests as they arrive at the b and b - Assist guests with locating parking - Maintain a clean and organized reception area - assist housekeeping with some general maintenance '''Experience'' - Previous experience as a receptionist or in a customer service role is prerred - Excellent communication skills - Familiarity with...


  • Llandudno, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job overview To provide an effective and efficient outpatient appointment service. The post holder acts as the first point of contact for telephone communication for the Specialist Nurses, thereby supporting the delivery of quality care to patients within the BCLUHB. The post holder will administer clinics for the OPD and Minor Injuries Unit and carry...

  • Hotel Receptionist

    6 months ago


    Llandudno, United Kingdom Iris Hotel, Llandudno Full time

    Learn the Hotel software, self initiative, hard working, communication skills, reliable and who can perform the following duties. - Working with the front desk - Handling the customer complaint - Daily reconciliation, price comparison - Help the management to review the operation smoothly - Pricing/Room rate - Prepare the sales report, and reconcile all...


  • Llandudno, United Kingdom WEBRECRUIT Full time

    Hospitality Team Member - Days North Wales About the Organisation Our client helps vision-impaired ex-service people from every generation rebuild their lives after their sight has been affected. By providing members with the tools and skills they need to lead a fulfilling and active life, they ensure they remain valued members of society. They’re one...


  • llandudno, United Kingdom Blind Veterans UK Full time

    Hospitality Team Member - DaysLlandudno, North WalesAbout UsWere Blind Veterans UK, a charity that helps vision-impaired ex-service people from every generation rebuild their lives after their sight has been affected. Founded in 1915, by Sir Arthur Pearson, to help the many veterans losing their sight after the First World War, we have over a century of...


  • Llandudno, Conwy, United Kingdom Blind Veterans UK Full time €14

    Hospitality Team Member - Days Were Blind Veterans UK, a charity that helps vision-impaired ex-service people from every generation rebuild their lives after their sight has been affected. Founded in 1915, by Sir Arthur Pearson, to help the many veterans losing their sight after the First World War, we have over a century of experience providing the best...

  • Administrator

    5 months ago


    Llandudno Junction, United Kingdom Lime Leasing Ltd Full time

    **Duties**: - Perform a variety of administrative tasks to support the smooth operation of the office - Maintain and update company records and databases - Assist with scheduling appointments and meetings - Prepare and distribute memos, letters, and other documents - Conduct data entry and maintain accurate records - Manage short term vehicle hire fleet,...


  • Llandudno, Conwy, United Kingdom Blind Veterans UK Full time €14

    Hospitality Team Member - Days Llandudno, North Wales About Us Were Blind Veterans UK, a charity that helps vision-impaired ex-service people from every generation rebuild their lives after their sight has been affected. Founded in 1915, by Sir Arthur Pearson, to help the many veterans losing their sight after the First World War, we have over a century...