Maintenance Administrator

**ROLE OVERVIEW**

**Role**:Maintenance Administrator

**Location**:Bourne End

**Working Hours**: Monday to Friday, 8am-5pm

**ROLE RESPONSIBILITIES**
- Provide administrative support to the Maintenance Team and assist in the smooth running of the Maintenance department.
- Provide a friendly and efficient customer service to clients, suppliers and colleagues.
- Dealing with Telephone Communications Answering the telephone for all incoming enquires and logging the call effectively on Qube and Fix Flow.
- Handling simple enquiries or directing calls and logs to relevant staff as appropriate.
- Secretarial Scanning, filing logging and/or shredding correspondence and assisting Maintenance Managers in maintaining an organized, efficient and well-presented office environment.
- Typing up letters, meeting minutes and site visit notes as and when required by Maintenance Managers.
- Running mail merges and distributing correspondence as directed by Property Managers.
- Logging Invoicing and filing Job Sheets for all workflows.
- Ordering and cross referencing all materials to job sheets.
- Tracking Diary sheets from workforce for all contracted works planned and reactive.
- Managing all department records as directed by the Director of Facilities and Maintenance.
- Arranging servicing and MOT’s and tax for the company vehicles.
- Liaising and building close relationships with internal and external customers.
- Great communications skills, both written and oral

**THE CORTLAND DIFFERENCE**

At Cortland, we create, reimagine, and manage apartment communities for over 150,000 residents in the US and UK. Headquartered in Atlanta, GA, we have communities and regional offices all over the US and UK. We cover the apartment living experience from wall to wall - from concept to completion, including investment management, design, build, and operations - while remaining entirely focused on delivering resident-centric, hospitality-driven service.

Our success is fuelled by our belief in a better life - where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people - possibilities that translate into exceptional living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Life insurance

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person