Client Service Director

2 weeks ago

London, United Kingdom PepsiCo Full time

**Overview**
**Your Mission**

We’re looking for high energy, highly innovative individuals to join our growing European Design Centre. This is a real opportunity for an ambitious individual to make their mark on the creative industry in Europe. This Client Services Director role is not about having the perfect education or exactly 10 years' experience; it's about the successes you've accomplished in your commercially and creatively focused career. What we do requires proven success in growing a company's revenue and profits, through strategic rigor and through delivering quality work at pace, on time, and within budget.

**Culture**

Be the lead to foster a culture of curiosity, drive, collaboration and passion within your own team and with your clients, the brand teams. No egos please. We work as a team and we are here to help each other out and to drive a massive shift in the brand performance for PepsiCo by disrupting from the inside.

**Commercial**

Help us to make the difference and to prove what we’re doing works.

**Relationships**

Build strong relationships across our clients based on mutual trust and respect. Understand their business, their process and demonstrate how we can help them make an impact.

**Responsibilities**
**Main Responsibilities**
- Lead, inspire and develop the team.
- Recruit and retain the best talent in the industry.
- Run existing client relationships at a broad level as a strong partner to the strategic lead, making sure the team are meeting objectives to inspire, innovate and challenge clients.
- Ensure all aspects of the account our managed when it comes to inbound project trafficking, aligning briefs, owning and delivering a smooth creative development process, managing client expectations and creative team’s vision on all briefs, real time feedback loops and escalations.
- Overall ensuring that an exceptional level of client servicing is being constantly delivered.
- Propose expansion to bring in new capabilities and to cover new brands and success is proven.
- Manage peer relationships and ensure a positive working relationship with brand teams, marketing communications, insights, customer marketing and production.
- Financial management of production budgets, team costs and internal management reporting.

**Qualifications**
**Qualifications**
- 10+ years previous experience at creative agency or in-house creative agency with successful experience operating as Business Director
- Prior experience working on FMCG business preferred
- Strong leadership skills. Ability to manage senior stakeholders, a team of creatives and a team of client services. Experience in leading cross functional teams.
- Strong influencing skills. Ability to articulate a strategy and idea well and sell in to client teams. Ability to galvanize teams to want to work more with the Design Centre team
- Ability to manage/ drive agenda and thinking in a matrixed and virtual environment.
- Have an innovative and imaginative approach to everything you to do; to inspire others in the team with your enthusiasm and passion.
- Mindset and approach to always find solutions.
- Ability to hit the ground running and take the lead in running businesses with high levels of organisation with a good eye for creativity and attention to detail.
- Have a desire to add value to client business and bottom line
- as well as developing fantastic creative ideas.
- Be able to hold your own, be confident to express your opinion with clarity of thinking.
- Be able to effectively simplify and communicate complex messages in a format that is easily understood by key decision makers

  • Client Services Director

    Found in: Talent UK C2 - 1 week ago

    London, United Kingdom Epsilon Full time

    Job Description The Client Services Director role is an integral part of the team that leads and grows some of EU’s leading distributors of products and solutions. You will work closely with our clients central European team and local country leads to make sure that the retailer’s ad revenue is growing. The role includes seizing and creating...

  • Client Service Director

    2 weeks ago

    London, United Kingdom Meet Full time

    Client Services Director - Medical Communications This independent, global medical communications agency is my top client. They are a full service agency, delivering top class medical affairs, publications, commercial and digital projects to global and local pharmaceutical clients. Client management - managing existing client relationships to ensure they...

  • Client Director

    2 weeks ago

    London, United Kingdom EOS IT Solutions Full time

    EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to industry leaders worldwide. Our commitment to customer satisfaction, service quality, and investment in our partners and employees sets us apart. As a true international IT provider, we prioritize global simplicity and transparency in...

  • Client Director

    2 weeks ago

    London, United Kingdom Aon Corporation Full time

    Client Director - Financial Services Group Are you interested in working with some of the UK's largest Financial Institutions? Aon has a Client Director role in its London-based Financial Services team strategically managing Financial Services clients. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate...

  • Client Director

    2 weeks ago

    London, United Kingdom Broadgate Full time

    We are working with a Global Financial Services business looking to hire a Client Director on the Private Trust team. As Client Director you will lead a team as they manage a varied portfolio of UK trusts and estates. You will be responsible for high level client relationship management as well as ensuring that all work is completed to a high standard. ...

  • Client Director

    Found in: Jooble UK C2 - 7 hours ago

    London, United Kingdom Broadgate Full time

    We are working with a Global Financial Services business looking to hire a Client Director on the Private Trust team. As Client Director you will lead a team as they manage a varied portfolio of UK trusts and estates. You will be responsible for high level client relationship management as well as ensuring that all work is completed to a high standard....

  • Client Director

    2 weeks ago

    London, United Kingdom Talon Outdoor Ltd Full time

    Reporting into the Business Director, the Client Director has a wide range of responsibilities including (but not limited to) owning and developing the relationship with a variety of key clients, managing direct reports within the team alongside supporting the Business Director in day-to-day tasks, driving growth from dormant clients, and helping to deliver...

  • Client Director

    Found in: Talent UK C2 - 1 week ago

    London, United Kingdom Talon Outdoor Full time

    Reporting into the Business Director, the Client Director has a wide range of responsibilities including (but not limited to) owning and developing the relationship with a variety of key clients, managing direct reports within the team alongside supporting the Business Director in day-to-day tasks, driving growth from dormant clients, and helping to deliver...

  • Client Service Director

    Found in: Jooble UK C2 - 2 weeks ago

    London, United Kingdom Havas SO Full time

    Havas SO are a purpose-built healthcare communications agency bringing together a diverse team of creative and communications experts to create more meaningful, Stand-Out health experiences. We offer a full spectrum of solutions, services and channels. No matter the brief, we can draw on the right talent to solve the right challenge. This means bringing...

  • Client Service Director

    2 weeks ago

    London, United Kingdom Havas SO Full time

    Havas SO are a purpose-built healthcare communications agency bringing together a diverse team of creative and communications experts to create more meaningful, Stand-Out health experiences. We offer a full spectrum of solutions, services and channels. No matter the brief, we can draw on the right talent to solve the right challenge. This means bringing...

  • Client Service Owner

    1 week ago

    London, United Kingdom Venn Group Full time

    ** Client Service Owner - Director - Client Strategy & Lifecycle Management (Part-Time) Background: Many Financial Services firms in London are seeking new ways to improve the interconnectedness of their globally dispersed offices, improving the efficacy of the ways in which they manage their client relationships, onboarding processes, and associated...

  • Digital Client Services Account Director

    2 weeks ago

    London, United Kingdom Fourteen People Full time

    B2B Social Impact Client Services Director (PR Account Director), B2B Digital PR Agency, London Maternity cover – 12 month fixed term contract (starting June 2024) Hybrid working - 3 days p/w in the central London offices £We’re on the lookout for an expert and energetic Client Services Director to step into a maternity cover role within a...

  • Client Services Director

    2 weeks ago

    London, United Kingdom Havas SO Full time

    Job Description Havas SO are a purpose-built healthcare communications agency bringing together a diverse team of creative and communications experts to create more meaningful, Stand-Out health experiences. We offer a full spectrum of solutions, services and channels. No matter the brief, we can draw on the right talent to solve the right challenge. This...

  • Client Services Director

    Found in: Jooble UK C2 - 2 weeks ago

    London, United Kingdom Havas SO Full time

    Havas SO are a purpose-built healthcare communications agency bringing together a diverse team of creative and communications experts to create more meaningful, Stand-Out health experiences. We offer a full spectrum of solutions, services and channels. No matter the brief, we can draw on the right talent to solve the right challenge. This means bringing...

  • Client Services Director

    2 weeks ago

    London, United Kingdom Havas SO Full time

    Havas SO are a purpose-built healthcare communications agency bringing together a diverse team of creative and communications experts to create more meaningful, Stand-Out health experiences. We offer a full spectrum of solutions, services and channels. No matter the brief, we can draw on the right talent to solve the right challenge. This means bringing...

  • Client Service Director

    2 weeks ago

    London, United Kingdom Adaid Eu Full time

    An opportunity to join a global account and international team, who plans and supports EMEA markets out of London. This role is ideal for someone with established media planning and thinking in EMEA markets and wanting to work on one of the world’s most admired & iconic brands. We are looking for someone who can set up smart thinking & processes for our...

  • Client Services Director

    Found in: Whatjobs ES C2 - 6 days ago

    Greater London, United Kingdom Havas SO Full time

    Havas SO are a purpose-built healthcare communications agency bringing together a diverse team of creative and communications experts to create more meaningful, Stand-Out health experiences. We offer a full spectrum of solutions, services and channels. No matter the brief, we can draw on the right talent to solve the right challenge. This means bringing...

  • Client Services Director

    Found in: Appcast UK C C2 - 1 week ago

    Greater London, United Kingdom Havas SO Full time

    Havas SO are a purpose-built healthcare communications agency bringing together a diverse team of creative and communications experts to create more meaningful, Stand-Out health experiences. We offer a full spectrum of solutions, services and channels. No matter the brief, we can draw on the right talent to solve the right challenge. This means bringing...

  • Client Services Director

    Found in: Talent UK 2A C2 - 2 weeks ago

    Greater London, United Kingdom Havas SO Full time

    Havas SO are a purpose-built healthcare communications agency bringing together a diverse team of creative and communications experts to create more meaningful, Stand-Out health experiences. We offer a full spectrum of solutions, services and channels. No matter the brief, we can draw on the right talent to solve the right challenge. This means bringing...

  • Client Services Director

    Found in: Appcast UK C2 - 1 week ago

    Greater London, United Kingdom Havas SO Full time

    Havas SO are a purpose-built healthcare communications agency bringing together a diverse team of creative and communications experts to create more meaningful, Stand-Out health experiences. We offer a full spectrum of solutions, services and channels. No matter the brief, we can draw on the right talent to solve the right challenge. This means bringing...