Loss Adjuster

3 weeks ago

StokeonTrent, United Kingdom Pertemps Stoke Full time

**Loss Adjuster - Desk Based**
Pertemps is delighted to be recruiting for a desk based Loss Adjuster for our new prestigious client based in the heart of Stoke on Trent. An industry leader delivering operations, consulting and technology solutions across the risk and insurance value chain,they are currently searching for an experienced building surveyor specialising in subsidence.
Any applicants should adhere to fit in with the companies' values and vision for the future, actively seek professional development and be willing to provide an encouraging and supportive work environment for all colleagues.
**The main responsibilities of this Loss Adjuster role are**:

- Have a detailed knowledge of Building structures including foundations, walls, spanning members their performance and the nature of building materials and material pathology such as freeze-thaw cycle, moisture gradients, rising damp, creep, chemical attack.
- Have a thorough understanding of the nature of building defects and their causes.
- Be able to correctly diagnose defects and be able to identify the most appropriate remedial action
- Understand the principles of building repair and maintenance
- Have detailed knowledge of Contractors All Risks, Business Interruption and SME claims settlement
- Demonstrate a thorough knowledge of all aspects of Contents claims handling
- Be familiar with restoration procedures and processes following Fire and Flood and similar related incidents
- Proactively direct an investigation appropriate to the circumstances
- Demonstrate applied understanding of advanced negotiation skills to achieve settlement at no more than maximum identified figure
- Demonstrate applied understanding of the legal principles giving rise to subrogation and achieve successful recoveries
- Be able to identify alternative mechanisms for settling claims and consider the impact on indemnity cost
- Be able to use concepts, theories and ideas to negotiate and settle claims
- Make judgements and tailor existing practice to settle complex cases
- Be able to provide in-depth and expert advice to Customers, Clients and other Loss Adjusters
- Be able to undertake investigative interviews on allocated cases
- Be able to obtain witness statements and undertake advanced interviews
- Efficient handling of department insurance claims and any other claims following standard procedures
- Ensure correspondence both written and verbal is responded to within service standards
- Ensure the accuracy of information recorded in the database
- Achieve service standards, company and contractual requirements
- Adapt to the constantly changing requirements of the department and the company and perform additional tasks as may be required

**Essential requirements for this Loss Adjuster role are**:

- Ability to work under pressure in a fast paced and changing environment
- Dependability and persistence are essential
- Flexible approach and adaptable to changing priorities
- Full driving license required
- Insurance claims experience
- ACII and ACILA qualifications preferable

**Benefits of this Loss Adjuster role include**:

- Above-statutory holidays
- Company pension
- Life assurance
- Travel loans
- Access to training and professional qualifications
- Corporate Social Responsibility events
- Innovation Lab programmes
- Davies Incentive Programme
- Employee Assistance Programme

**Details of this Loss Adjuster role**:
Working hours/ days: 9 - 5:30, Monday - Friday
Location - Fully remote
Duration - permanent
Salary -£28,000
**If this desk based Loss Adjuster role is of interest to you, please contact Alice on.

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