Desk Top Loss Adjuster

6 days ago

StokeonTrent, United Kingdom Davies Full time

We support our clients through the width and breadth of the Nation, and this is only possible with our Davies colleagues out in the field. If you enjoy using your expertise in a direct client facing role, joining Davies as a Desktop Loss Adjuster will be a great fit for you. Our Desktop Loss Adjusters all bring something different in terms of their technical and professional expertise, but they all share a passion to represent the broader Davies Team out in the field.


Find out if this opportunity is a good fit by reading all of the information that follows below.

Joining Davies as our latest Desktop Loss Adjuster means that you'll be handling claims of varying complexity and value in an efficient and timely manner, supporting the Loss Adjusting team as directed.

What your day will look like: It’s a busy role, with a broad range of responsibilities, but the fundamentals include:

  • Have a detailed knowledge of all aspects of Domestic & Commercial claims, processes and be able to interpret and apply policy cover, terms and conditions as appropriate.
  • Have a detailed knowledge of Building structures including foundations, walls, spanning members their performance and the nature of building materials and material pathology such as freeze-thaw cycle, moisture gradients, rising damp, creep, chemical attack.
  • Have a thorough understanding of the nature of building defects and their causes.
  • Be able to correctly diagnose defects and be able to identify the most appropriate remedial action.
  • Have a knowledge and understanding of the insurable peril - Subsidence Heave and Landslip and if role appropriate accurately apply policy wording to building claims.
  • Understand the principles of building repair and maintenance.
  • Have detailed knowledge of Contractors All Risks, Business Interruption and SME claims settlement.
  • Demonstrate a thorough knowledge of all aspects of Contents claims handling.
  • Be familiar with restoration procedures and processes following Fire and Flood and similar related incidents.
  • Proactively direct an investigation appropriate to the circumstances.
  • Demonstrate applied understanding of advanced negotiation skills to achieve settlement at no more than maximum identified figure.
  • Demonstrate applied understanding of the legal principles giving rise to subrogation and achieve successful recoveries.
  • Be able to identify alternative mechanisms for settling claims and consider the impact on indemnity cost.
  • Be able to use concepts, theories and ideas to negotiate and settle claims.
  • Make judgements and tailor existing practice to settle complex cases.
  • Be able to provide in-depth and expert advice to Customers, Clients, and other Loss Adjusters.
  • Have a thorough understanding and application of the file review process and identify potential leakage as part of the claims settlement process.
  • Apply creativity to obtain the best solution to the claims settlement for the Client.
  • Be able to undertake investigative interviews on allocated cases.
  • Be able to obtain witness statements and undertake advanced interviews.
  • Efficient handling of department insurance claims and any other claims following standard procedures.
  • Ensure correspondence both written and verbal is responded to within service standards.
  • Ensure the accuracy of information recorded in the database.
  • Achieve service standards, company, and contractual requirements.
  • Adapt to the constantly changing requirements of the department and the company and perform additional tasks as may be required.

Skills and Experience: Training will be provided which will be specific and pertinent to the role but will require knowledge, understanding and capability in the following areas:

  • Ability to work under pressure in a fast paced and changing environment.
  • Dependability and persistence are essential.
  • Flexible approach and adaptable to changing priorities.
  • Full driving license required.
  • Insurance claims experience.
  • ACII and ACILA qualifications preferable.

  • Loss Adjuster

    3 weeks ago

    Stoke-on-Trent, United Kingdom Pertemps Stoke Full time

    **Loss Adjuster - Desk Based** Pertemps is delighted to be recruiting for a desk based Loss Adjuster for our new prestigious client based in the heart of Stoke on Trent. An industry leader delivering operations, consulting and technology solutions across the risk and insurance value chain,they are currently searching for an experienced building surveyor...

  • Desk Top Loss Adjuster

    5 days ago

    Stoke-on-Trent, United Kingdom Davies Full time

    We support our clients through the width and breadth of the Nation, and this is only possible with our Davies colleagues out in the field. If you enjoy using your expertise in a direct client facing role, joining Davies as a Desktop Loss Adjuster will be a great fit for you. Our Desktop Loss Adjusters all bring something different in terms of their technical...

  • Desk Top Loss Adjuster

    7 days ago

    Stoke-On-Trent, United Kingdom Davies Full time

    We support our clients through the width and breadth of the Nation, and this is only possible with our Davies colleagues out in the field. If you enjoy using your expertise in a direct client facing role, joining Davies as a Desktop Loss Adjuster will be a great fit for you. Our Desktop Loss Adjusters all bring something different in terms of their technical...

  • Desk Top Loss Adjuster

    6 days ago

    Stoke-on-Trent, United Kingdom Davies Full time

    We support our clients through the width and breadth of the Nation, and this is only possible with our Davies colleagues out in the field. If you enjoy using your expertise in a direct client facing role, joining Davies as a Desktop Loss Adjuster will be a great fit for you. Our Desktop Loss Adjusters all bring something different in terms of their technical...

  • Desk Top Loss Adjuster

    5 days ago

    Stoke-On-Trent, United Kingdom Davies Full time

    We support our clients through the width and breadth of the Nation, and this is only possible with our Davies colleagues out in the field. If you enjoy using your expertise in a direct client facing role, joining Davies as a Desktop Loss Adjuster will be a great fit for you. Our Desktop Loss Adjusters all bring something different in terms of their technical...

  • Desk Top Loss Adjuster

    7 days ago

    Stoke-on-Trent, United Kingdom Davies Full time

    We support our clients through the width and breadth of the Nation, and this is only possible with our Davies colleagues out in the field. If you enjoy using your expertise in a direct client facing role, joining Davies as a Desktop Loss Adjuster will be a great fit for you. Our Desktop Loss Adjusters all bring something different in terms of their technical...

  • Desk Top Loss Adjuster

    5 days ago

    Stoke-On-Trent, United Kingdom Davies Full time

    We support our clients through the width and breadth of the Nation, and this is only possible with our Davies colleagues out in the field. If you enjoy using your expertise in a direct client facing role, joining Davies as a Desktop Loss Adjuster will be a great fit for you. Our Desktop Loss Adjusters all bring something different in terms of their technical...

  • Desk Top Loss Adjuster

    7 days ago

    Stoke-On-Trent, United Kingdom Davies Full time

    We support our clients through the width and breadth of the Nation, and this is only possible with our Davies colleagues out in the field. If you enjoy using your expertise in a direct client facing role, joining Davies as a Desktop Loss Adjuster will be a great fit for you. Our Desktop Loss Adjusters all bring something different in terms of their technical...

  • Desk Top Loss Adjuster

    1 week ago

    Stoke-on-Trent, United Kingdom Davies Group Full time

    We support our clients through the width and breadth of the Nation, and this is only possible with our Davies colleagues out in the field.  If you enjoy using your expertise in a direct client facing role, joining Davies as a Desktop Loss Adjuster will be a great fit for you. Our Desktop Loss Adjusters all bring something different in terms of their...

  • Loss Adjuster

    7 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Pertemps Stoke Full time

    Loss Adjuster - Desk BasedPertemps is delighted to be recruiting for a desk based Loss Adjuster for our new prestigious client based in the heart of Stoke on Trent. An industry leader delivering operations, consulting and technology solutions across the risk and insurance value chain,they are currently searching for an experienced building surveyor...

  • Desk Top Loss Adjuster

    7 days ago

    Stoke-On-Trent, UK, Staffordshire, United Kingdom Davies Full time

    We support our clients through the width and breadth of the Nation, and this is only possible with our Davies colleagues out in the field. If you enjoy using your expertise in a direct client facing role, joining Davies as a Desktop Loss Adjuster will be a great fit for you. Our Desktop Loss Adjusters all bring something different in terms of their technical...

  • Desk Top Loss Adjuster

    6 days ago

    Stoke-on-Trent, Staffordshire, United Kingdom Davies Full time

    We support our clients through the width and breadth of the Nation, and this is only possible with our Davies colleagues out in the field. If you enjoy using your expertise in a direct client facing role, joining Davies as a Desktop Loss Adjuster will be a great fit for you. Our Desktop Loss Adjusters all bring something different in terms of their...

  • Desk Top Loss Adjuster

    6 days ago

    Stoke-on-Trent, Staffordshire, United Kingdom Davies Full time

    We support our clients through the width and breadth of the Nation, and this is only possible with our Davies colleagues out in the field. If you enjoy using your expertise in a direct client facing role, joining Davies as a Desktop Loss Adjuster will be a great fit for you. Our Desktop Loss Adjusters all bring something different in terms of their...

  • Desk Top Loss Adjuster

    4 days ago

    Stoke-on-Trent, Staffordshire, United Kingdom Davies Full time

    Job Description We support our clients through the width and breadth of the Nation, and this is only possible with our Davies colleagues out in the field. If you enjoy using your expertise in a direct client facing role, joining Davies as a Desktop Loss Adjuster will be a great fit for you. Our Desktop Loss Adjusters all bring something different in terms...

  • Major Complex Loss Adjuster

    2 months ago

    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Desk based adjuster role - Major Loss Technical Team** We support our clients through the width and breadth of the Nation. If you enjoy using your expertise in a direct customer facing role, joining Davies as a Major & Complex desk based Loss Adjuster will be a great fit for you. Our Major & Complex Loss Adjusters all bring something different in terms of...

  • Loss Adjuster

    4 days ago

    Stoke-on-Trent, United Kingdom MB Group Full time

    We are looking for experienced **Loss Adjuster's** based in North London, with experience in **Domestic Property**, **Commercial Property** or **Agricultural **claims to cover North Midlands and surrounding areas, a competitive salary with excellent career pathways and access to external qualifications - all of which are **incentivised financially and...

  • Loss Adjuster

    4 weeks ago

    Stoke-on-Trent, United Kingdom Massenhove Recruitment Limited Full time

    Loss Adjuster Technician – Property Insurance Claims Job Market – Insurance Claims Loss Adjuster Technician – Property Insurance Claims – About the role My client are looking to recruit a Loss Adjuster Technician to join their growing team. You will play a vital role in the management of Adjuster led claims, providing support to the Adjusters, and...

  • Loss Adjuster

    3 weeks ago

    Stoke-on-Trent, United Kingdom Massenhove Recruitment Limited Full time

    Loss Adjuster Technician – Property Insurance Claims Job Market – Insurance Claims Loss Adjuster Technician – Property Insurance Claims – About the role My client are looking to recruit a Loss Adjuster Technician to join their growing team. You will play a vital role in the management of Adjuster led claims, providing support to the Adjusters, and...

  • Loss Adjuster

    3 weeks ago

    Stoke-on-Trent, United Kingdom Massenhove Recruitment Limited Full time

    Loss Adjuster Technician – Property Insurance ClaimsJob Market – Insurance ClaimsLoss Adjuster Technician – Property Insurance Claims – About the roleMy client are looking to recruit a Loss Adjuster Technician to join their growing team. You will play a vital role in the management of Adjuster led claims, providing support to the Adjusters, and...

  • Loss Adjuster

    3 weeks ago

    Stoke-on-Trent, United Kingdom Massenhove Recruitment Limited Full time

    Loss Adjuster Technician – Property Insurance ClaimsJob Market – Insurance ClaimsLoss Adjuster Technician – Property Insurance Claims – About the roleMy client are looking to recruit a Loss Adjuster Technician to join their growing team. You will play a vital role in the management of Adjuster led claims, providing support to the Adjusters, and...