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Supervisor- Cheltenham

2 months ago

Cheltenham, United Kingdom NSL Ltd Full time

**Pay rise pending 1st April 2024**

Here at NSL, part of Marston Holdings Ltd., we are not just the "parking people"; we are so much more than that. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live. You will probably know us best as the friendly faces you see around your local neighbourhoods and high streets keeping your streets safe and accessible.

Within this role you will lead a team of Civil Enforcement Officers on site, carrying out daily briefings, dealing with escalated queries from both your colleagues and members of the public, and tracking KPIs. On top of this responsibility, you will also be performing the valuable duties carried out by a Civil Enforcement Officer - patrolling streets, advising members of the public and issuing tickets to incorrectly parked vehicles.

In this Supervisor role, you will be the eyes and ears of the local community while supporting your team to continue the essential work that is carried out by Civil Enforcement Officers within the community.

What's in it for you?
- Flexible shift patterns for optimum work/life balance
- 28 days' holiday including bank holidays
- Colleague benefits designed to suit your lifestyle - from discounts on retail shopping, travel and socialising to health & wellbeing

*Full uniform and training - plus fantastic development opportunities

What do you need to be a Supervisor?
- Previous experience in a supervisory/management role
- Excellent Communication Skills
- To be self-motivated and customer-focused
- A love of working outdoors
- Ability to work shifts
- Ability to work on own initiative
- Experience of working with Microsoft Office

*Full Clean Driving License

We are an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

**Job Types**: Full-time, Permanent

**Salary**: £12.24 per hour

**Benefits**:

- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Sick pay

Work Location: In person

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