Trainee Claims Handler

7 months ago

Sunderland, United Kingdom Arriva Full time

We are Arriva and we are well on our way to becoming the leading passenger transport partner across Europe, delivering more than 2.2 billion passenger journeys across 13 different European countries every year.

We have an excellent opportunity for a Trainee Non-Personal Injury Claims hander to join our in-house insurance teams based in **Doxford.**

In this role you would be trained to assess liability for motor insurance incidents, dealing with settlements of third-party claims and recovery for Arriva.

**What does the role involve?**
- Handling incidents/claims in line with the department’s procedures, service level agreements and current case law
- Processing of supplier invoices.
- Completion of 90 days reviews on a monthly basis.
- Reporting on weekly incoming and outstanding postal figures.

**Requirements for the role**:

- Ideally previous experience within an insurance or claims environment.
- Excellent verbal and written communications skills
- The ability to work to deadlines.
- Strong IT Skills particularly with MS Office including Word, Outlook and Teams

**What Arriva can offer you**:

- Starting salary of £22,500 rising to £23,000 after successful completion of probation period (6 months)
- 25 days holiday + bank holiday (33 days annual leave in total)
- Full time permanent role 37 hours p/w Monday-Friday
- Annual Health Screening
- Hybrid working environment.
- Free bus travel for you and a nominated member of your family residing within the same household.
- Arriva Village - Retail discounts and offers worth up to £1200 per year
- Arriva Workplace Pension

APPLY NOW to join the Arriva team to help deliver our vision of providing clean, sustainable and reliable transport services to our customers for a greener future.
- At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success._

Pay: £22,500.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Free or subsidised travel
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
- Store discount
- Work from home

Schedule:

- Day shift
- Holidays
- Monday to Friday
- No weekends

Work Location: Hybrid remote in Sunderland

Reference ID: JR028024

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