Customer Service Executive

5 months ago

Stirling, United Kingdom Arnold Clark Full time

**Salary**: £24,000 plus benefits
**Type of work**: Permanent
**Location**: Stirling
About the role

We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Stirling Citroen/DS/Peugeot branch and help customers get excited about our products.

Why choose us?

33 days’ holiday allowance with room to grow
Generous retail discounts
Private healthcare
Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
Pension scheme
Maternity and paternity packages
Opportunities for training and progression

Hours

You’ll work a five-day week on a set rota that includes weekends (44 hours per week).

About the role

At Arnold Clark you’ll be known as a Product Genius, but your role revolves around the customer experience. Our Product Geniuses are our in-branch experts. They are devoted to learning about our products and developing their communication skills, both in person and digitally, so they can help our customers make the right choice when they buy a vehicle. And that expertise develops further into understanding all elements of the sales journey - from enquiry, to sale, to delivery, and beyond. As part of a cohesive team, Product Geniuses will have the fully support of the management team in branch.

Day-to-day duties

Preparing the showroom and cars for the day ahead.
Assist with showroom presentation and advertising.
Supporting the Sales department and delivering excellent customer experience.
Organising and accompanying customers on test drives.
Swotting up on our vehicles and manufacturers.
Learning about our products so you can help our customers find the perfect fit.
Enhancing the customer journey from enquiry to delivery.

Essential skills

You’ll be a confident communicator who understands that a positive attitude gets great results.
Willingness to go the extra mile. From the initial exploration stages to the final handover and aftersales assistance, you’ll be responsible for ensuring an outstanding customer journey that’s memorable for all the right reasons.
A full UK driving licence.
As happy working on your own initiative as you are in a team.
One of our company values is progression, so it’s vital you are eager to progress within this role to car sales.

Our culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

LinkedIn
Facebook
X

**Benefits**:
Every Arnold Clark employee is entitled to a wide range of benefits, including:
Discount on new and used vehicles
Contributory pension scheme
Private medical insurance
Life assurance

  • Customer Service Executive

    2 weeks ago

    Stirling, United Kingdom Arnold Clark. Full time

    We're currently looking for Customer Service Executives to create an outstanding customer experience in our Vauxhall branch in Stirling and help customers get excited about our products.Why choose us? 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and can...

  • Customer Service Executive

    3 months ago

    Stirling, United Kingdom Arnold Clark. Full time

    We're currently looking for Customer Service Executives to create an outstanding customer experience in our Vauxhall branch in Stirling and help customers get excited about our products. Why choose us? 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and can...

  • Customer Service Executive

    3 months ago

    Stirling, United Kingdom Arnold Clark. Full time

    We're currently looking for Customer Service Executives to create an outstanding customer experience in our Vauxhall branch in Stirling and help customers get excited about our products. Why choose us? 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and can...

  • Customer Service Executive

    2 months ago

    Stirling, United Kingdom M&G plc. Full time

    At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial...

  • Customer Service Executive

    2 weeks ago

    Stirling, United Kingdom M&G plc. Full time

    At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial...

  • Customer Service Executive

    5 months ago

    Stirling, United Kingdom Arnold Clark Full time

    Passionate about cars? Great. Passionate about customer service? Even better. We’re currently looking for a Customer Service Executive to create an outstanding customer experience in our Volvo branch in Stirling and help customers get excited about our products. **Hours** **You’ll work a 5-day week on a set rota that includes weekends (44 hours per...

  • Customer Service Executive

    5 months ago

    Stirling, United Kingdom GTG Full time

    Passionate about cars? Great. Passionate about customer service? Even better. We’re currently looking for a Customer Service Executive to create an outstanding customer experience in our Renault/Dacia/Hyundai branch in Stirling and help customers get excited about our products. **Hours** **You’ll work a 5-day week on a set rota that includes weekends...

  • Customer Service Executive

    5 months ago

    Stirling, United Kingdom Arnold Clark Full time

    **Salary**: £24,000 plus benefits **Type of work**: Permanent **Location**: Stirling About the role Passionate about cars? Great. Passionate about customer service? Even better. We’re currently looking for a Customer Service Executive to create an outstanding customer experience in our Stirling Renault/Dacia/Hyundai branch and help customers get...

  • Customer Service Executive

    5 months ago

    Stirling, United Kingdom Arnold Clark Full time

    **Salary**: £24,000 plus benefits **Type of work**: Permanent **Location**: Stirling About the role Passionate about cars? Great. Passionate about customer service? Even better. We’re currently looking for a Customer Service Executive to create an outstanding customer experience in our Renault/Dacia/Hyundai branch in Stirling and help customers get...

  • Customer Service Executive

    5 months ago

    Stirling, United Kingdom Arnold Clark Full time

    **Salary**: £24,000 plus benefits **Type of work**: Permanent **Location**: Stirling About the role Passionate about cars? Great. Passionate about customer service? Even better. We’re currently looking for a Customer Service Executive to create an outstanding customer experience in our Volkswagen branch in Stirling and help customers get excited about...

  • Customer Service Executive

    5 months ago

    Stirling, United Kingdom Arnold Clark Full time

    Passionate about cars? Great. Passionate about customer service? Even better. We’re currently looking for a Customer Service Executive to create an outstanding customer experience in our Stirling Volvo branch and help customers get excited about our products. **Hours** **You’ll work a 5-day week on a set rota that includes weekends (44 hours per...

  • Customer Service Executive

    5 months ago

    Stirling, United Kingdom Arnold Clark Full time

    **Salary**: £24,000 plus benefits **Type of work**: Permanent **Location**: Stirling About the role Passionate about cars? Great. Passionate about customer service? Even better. We’re currently looking for a Customer Service Executive to create an outstanding customer experience in our Stirling Vauxhall branch and help customers get excited about our...

  • Customer Service Executive

    5 months ago

    Stirling, United Kingdom Arnold Clark Full time

    **Salary**: £24,000 plus benefits **Type of work**: Permanent **Location**: Stirling About the role Passionate about cars? Great. Passionate about customer service? Even better. We’re currently looking for a Customer Service Executive to create an outstanding customer experience in our Stirling Citroen/DS/Peugeot branch and help customers get excited...

  • Customer Service Executive

    1 day ago

    stirling, United Kingdom Arnold Clark Full time

    We're currently looking for Customer Service Executives to create an outstanding customer experience in our Vauxhall branch in Stirling and help customers get excited about our products.Why choose us? 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and can claim...

  • Customer Service Executive

    5 months ago

    Stirling, United Kingdom Arnold Clark Full time

    **Salary**: £24,000 plus benefits **Type of work**: Permanent **Location**: Stirling About the role We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Stirling Volvo branch and help customers get excited about our products. Why choose us? 33 days’ holiday allowance with room to grow Generous...

  • Customer Service Executive

    5 months ago

    Stirling, United Kingdom Arnold Clark Full time

    **Salary**: £24,000 plus benefits **Type of work**: Permanent **Location**: Stirling About the role We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Stirling Renault/Dacia/Hyundai branch and help customers get excited about our products. Why choose us? 33 days’ holiday allowance with room to...

  • Customer Service Executive

    5 months ago

    Stirling, United Kingdom Arnold Clark Full time

    **Salary**: £24,000 plus benefits **Type of work**: Permanent **Location**: Stirling About the role We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Stirling Volkswagen branch and help customers get excited about our products. Why choose us? 33 days’ holiday allowance with room to...

  • Technical Service Coordinator

    2 weeks ago

    Stirling, Stirling, United Kingdom Executive Network Group Full time

    Role OverviewExecutive Network Group is seeking a highly skilled Technical Service Coordinator to support our Service Centre Office team. This is a fantastic opportunity for technical-focused individuals within the construction equipment industry to leverage their expertise and drive effective planning and processing of cases.Main ResponsibilitiesAct as the...

  • Customer Service Executive – Contact Centre

    5 months ago

    Stirling, United Kingdom M&G Full time

    We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. The Role: The Customer Service Executive (CSE) contributes to a positive environment which is focused entirely on delivering a great service experience to our customers and...

  • Customer Service Executive

    7 days ago

    Stirling, United Kingdom M&G plc. Full time

    At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial...