Receptionist Theatre Arrivals Area

3 weeks ago

Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

Job overview

Do you fancy working as part of the team who help our patients prepare for an operation? A fantastic opportunity has arisen to work in this exciting and fast paced environment.

There are full time and one part time receptionist positions available at both the LRI and LGH and cross site working is essential.

You will be joining a cohesive and enthusiastic administration team who are passionate about ensuring patients are given the best experience whilst waiting for surgery. Our admin team works closely with the nursing team to ensure we provide exceptional patient care within a warm and friendly environment.

Are you organised, friendly and enjoy working with people? This could be for you Full training and support will be offered.

To provide a comprehensive administrative support to the Theatre Arrivals team.

To minimise waste and efficient use of resources within the role.

Ensure that knowledge is current with regard to all relevant policies & procedures and that you remain compliant with them.

Carry out duties placed on employees by all relevant legislation and Trust policies, procedures and practices.

Support the implementation of relevant organisational policies and procedures.

Communicate clearly, politely and effectively with all service users and service stakeholders.

We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children’s Hospital and run one of the country’s leading heart centres.

Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.

We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.

Our purpose is to provide ‘Caring at its best’ and our staff have helped us create a set of values that embody who we are and what we’re here to do. They are:

- We focus on what matters most
- We treat others how we would like to be treated
- We are passionate and creative in our work
- We do what we say we are going to do
- We are one team and we are best when we work together

Our patients are at the heart of all we do and we believe that ‘Caring at its best’ is not just about the treatments and services we provide, but about giving our patients the best possible experience.

**About the University Hospitals of Leicester NHS Trust**: (leicestershospitals.nhs.uk)

To work within a team ensuring cover is provided at all times to maintain an essential service.

To sort and prepare incoming medical notes.

To perform all the administrative tasks required to support the TAA Team. This includes chasing up of medical notes, latest medical correspondence and infection status of patients.

Admitting and discharging patients using the appropriate IT system in a timely manner.

To participate in team meetings to address standards of service and contribute to quality and customer satisfaction.

Provide relief cover for appropriate urgent clerical work during holidays and absence of colleagues.

Undertake any other duties that may be required from time to time that are designated by the line manager and are appropriate to the grade of the job.

Help to maintain efficient and accurate computerised and manual filing systems.

To ensure that confidentiality is maintained at all times

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