Receptionist

1 week ago

Leicester, United Kingdom Mach Recruitment Full time
Are you looking for a new career opportunity?  An exciting opportunity has arisen for a Receptionist to join the team in Leicester Head Office.  If you are a highly motivated, enthusiastic and innovative individual I would like to hear from you  Job Title: Receptionist  

From £11.86 per hour DOE 

Location: Next Head Office, Leicester 

Immediate start 

Experience preferred but not essential  

Shift: Monday to Friday from 08:00am to 16:00pm 

Temp to perm 
 

Mach Recruitment is recruiting for a Receptionist to work at NEXT Head Office in Leicester 

The role: 

As a Receptionist Based at NEXT’s busy Head Office, you will be the face of Next to all our visitors and employees. You will be responsible for providing an exceptional level of customer service face to face as well as via the telephone and be knowledgeable and prompt in dealing with queries for all areas of the business. Portraying the highest standards to represent Next is also key, from personal appearance, to taking pride in the presentation of the reception areas and desks.  

Requirements: 

  • Has the ability to use a Siemens Hi Path DX AC Win switchboard or similar. 
  • Able to communicate professionally at all levels. 
  • Smart and professional in appearance. 
  • Highly motivated and has a ‘can do’ attitude. 
  • Able to work effectively alone and under pressure. 
  • Uses initiative, doesn’t wait to be told what to do, makes suggestions for improvements. 
  • Excellent attention to detail and accuracy. 
  • Knowledge of Microsoft Office is beneficial 
  Responsibilities:  
  • Offers an exceptional level of customer service by being smiley, friendly and helpful to visitors and colleagues.  
  • Makes visitors feel welcome whilst waiting; offer drinks etc. 
  • Follows the process for signing in visitors and notifies the relevant contact of their arrival. 
  • Handles all incoming calls promptly via the switchboard whilst maintaining a high level of customer service. 
  • Is knowledgeable about all areas of the business and takes initiative to keep up to date with any changes. 
  • Works quickly and accurately to deal with all queries promptly, whilst following any departmental guidelines provided. 
  • Takes pride in personal appearance and represents the current season by adhering to the Working Wardrobe Guidelines. 
  • Keeps the reception area and reception desk clean and tidy whilst on duty. 
  • Ensures service levels are not affected by ensuring that any faults with the reception switchboard are reported to the Senior Receptionist / Team Leader promptly. 
  • Manages the housekeeping of meeting rooms as requested by phase. 
  • Adheres to health and safety guidelines and takes responsibility for their allocated reception. 
  • Take responsibility for completing the reception diary with relevant updates. 
  • Communicates relevant updates to other Receptionists and Line Manager. 
  • Manages the ‘car share voucher ‘ process. 
  • Completes any additional duties and tasks as required by phase; e.g.supporting with welcoming candidates to assessment centres, Head Office Induction. 
 The Benefits:  
  • Excellent Hourly Rates 
  • Weekly pay 
  • Training given 
  • Guaranteed hours 
  • Temp to perm opportunity 
  • Friendly environment 
  • Free Parking 
  • Subsidised canteen 
  • Staff shop 
Mach Recruitment is acting as an Employment Business in relation to this vacancy. 

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