Business Support Supervisor

2 months ago


Glasgow, United Kingdom NHS Scotland Full time

(Please note the salary is Pro Rata) for part time hours.

Glasgow City CHP is responsible for the provision of primary care and community services to the people of
Glasgow City, and for improving health and well being. The CHP covers the geographical area of Glasgow City Council, a population of 588,470, and includes 154 GP practices, 136 dental practices, 186 pharmacies and 85 optometry practices. The CHP has 3,140 whole time equivalent (wte) staff, and a combined budget of approximately £520m. Services within the CHP are delivered in three geographical sectors:

- North East Glasgow with a population of 177,649;
- North West Glasgow with a population of 190,332; and
- South Glasgow with a population of 220,489

The Community Supervisor provides a support role in the administration of all services and operational requirements of the defined area of responsibility which may include one or more community health locations. The postholder will provide day to day supervision to allocated business support staff and caretaking staff. The postholder will provide support in the day to day management of a number of sites within the sector, ensuring a safe environment for patients, contractors and staff. You duties will include delegate responsibility to resolve day to day issues relating to the operational management of the centres, liaising with Estates Department, Hotel Services, Telecommunications, Health & Safety, Fire Advisors and outside contractors as required to ensure the smooth running of operations. Develop a close working relationship with GP practices and all other independent contractors to promote shared responsibility to ensure a safe environment for all users of the premises. Ensure that all Health and Safety systems are being maintained and undertake risk assessments, making all departmental staff are aware of current policies and procedures. Maintain and keep under review relevant clinical and correspondence filing systems (including, appropriate, electronic database systems). Locates any missing data to ensure full and accurate record of patient referral and discharge is produced. You must show competence in the use of range of computer packages evidenced by experience or formal qualification e.g. ECDL and have a recognised qualification in Administration equivalent to HNC in Secretarial Studies or Business Administration, or SVQ in Administration at Level 3, or significant relevant equivalent practical experience. The shift pattern for this post is Monday - Friday 9.00am - 12.00pm.

Informal Contact: Liz Taylor, Business Support Manager, Tel No: 07766085333



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