Head of Test Management Office

1 month ago

Birmingham, United Kingdom KPMG Full time

**Job details**:
**Location**:Birmingham, Leeds, London, Manchester

**Capability**:Technology & Engineering

**Experience Level**:Senior Manager

**Type**:Full Time

**Service Line**:EWT Plat Eng & Ops

**Contract type**:Permanent

**Job description**:
**Head of Test Management Office (TMO) **(Grade: B)

KPMG are looking to recruit a senior individual who will lead a Test Management Office (TMO) as part of KPMG’s internal Testing Capability, providing testing services for a portfolio of exciting projects as well as support of continuous releases to production systems.

Reporting to the KPMG Head of Test, you will not only help to develop KPMG’s internal Testing Capability but will also lead a team managing Practice Development, Test Governance & Assurance, and Test Operations. You will be responsible for defining and developing testing standards, ensuring adherence to standards, and managing demand for testing services.

This role will cover internal change delivery and releases but will also work with our external client-facing Quality Engineering & Testing Services Practice to ensure alignment to industry best practice and standards, and the adoption of new and emerging skills, tools, and methods.

**The Role**
- Ongoing ownership and management of the TMO function to support internal project delivery.
- Managing a team providing leadership, and coaching to ensure excellent delivery, whilst enabling future development.
- Ensure good practice in the delivery of testing services and the production of testing deliverables, with adherence to the KPMG UK Quality Engineering (QE) & Testing Standard, and alignment to the governance and assurance framework.
- Working collaboratively with other teams and stakeholders to support and deliver testing services.
- Driving a culture of continual process improvement, to enhance quality and expand service offerings.
- Ensuring that demand for testing and Quality Assurance (QA) services is managed, with appropriate forecasting and planning.
- Delivery of key reporting, to include testing & QA metrics, and Key Performance Indicators.

**The Person**
- A highly experienced testing professional, with experience of test delivery and oversight roles
- Highly capable people manager, adept at building and coaching a team of professionals with the right mix of grades, skills, and experience to support delivery and project growth; you will be able to motivate people, build a ‘learn it all’ rather than a ‘know it all’ culture, and foster an environment in which everyone’s opinion is valued.
- Ability to develop and implement a test Governance and Assurance Framework to ensure the correct Quality Assurance and Quality Controls are in place to ensure effective, efficient testing across the project portfolio.
- Ownership of testing processes, strategy, approach, execution reporting, closure, and assurance on testing.
- Ensures testing activities are performed in accordance with established policies, processes, and procedures with a consistent approach for reporting and escalation.
- Identifies and implements continuous improvements to testing and QA process, methods, tools, and standards.
- Reviews identified issues, gains agreement on planned actions and provides strategic remediation paths for resolution, to support successful project delivery.
- Provides relevant metrics and dashboard reporting across the Testing Capability to senior stakeholders and represents the overall testing position in various senior forums.
- Managing risks, assumptions, issues, and dependencies and escalating to senior stakeholders where required.
- Manages Test Operations and Demand Management by facilitating resource allocation for the Testing Capability’s activities, proactively monitoring, and flexing the resource profile to scale to demand.
- Collaborating with the Quality Engineering & Testing Services Practice to share good practice, tools, technologies and innovation.
- Excellent communication and stakeholder management skills, with the ability to influence C-suite executives and others, to build and maintain strong relationships.
- Solid problem-solving skills, including the ability to analyse complex data, identify core issues, and investigate, evaluate, and reach appropriate conclusions.
- Excellent knowledge of the software testing and QA lifecycle, including knowledge and experience of manual, automated, functional, non-functional, and technical testing; ideally ISEB/ISTQB qualified.
- Good understanding of test management tools, such as ALM, JIRA, Zephyr, and Azure DevOps.
- Broad range of tech experience, covering platforms such as SAP S/4HANA, ServiceNow, and Microsoft D365.

**KPMG**

Joining KPMG means joining a talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day. No one type of person succeeds at KPMG; a diverse business requires diverse personalities, characters, and perspectives. There really is a pl

  • Testing Officer

    1 month ago

    Birmingham, United Kingdom GeoShield Ltd Full time

    **Company Information** Geoshield Ltd are the UK’s leading specialist in independent testing, validation and verification of systems designed to protect against hazardous ground gas ingress. Since 2015, construction and design standards internationally have begun to be restructured, with the aim of eliminating all possible factors that relate to the...

  • Testing Officer

    1 month ago

    Birmingham, United Kingdom GeoShield Ltd Full time

    **Company Information** Geoshield Ltd are the UK’s leading specialist in independent testing, validation and verification of systems designed to protect against hazardous ground gas ingress. Since 2015, construction and design standards internationally have begun to be restructured, with the aim of eliminating all possible factors that relate to the...

  • Testing Officer

    7 days ago

    Birmingham, United Kingdom Orb Recruitment Full time €25,000 - €28,000

    Orb Recruitment Ltdhave an incredible opportunity available for 2 Testing Officers to join our client - a market leading specialist in independent testing, validation and verification of systems designed to protect against hazardous ground gases - on a Full-Time, permanent basis. For successful candidates, your role as a Testing Officer will begin with a...

  • Testing Officer

    7 days ago

    Birmingham, United Kingdom Orb Recruitment Full time €25,000 - €28,000

    Orb Recruitment Ltd have an incredible opportunity available for 2 Testing Officers to join our client - a market leading specialist in independent testing, validation and verification of systems designed to protect against hazardous ground gases - on a Full-Time, permanent basis. For successful candidates, your role as a Testing Officer will begin with a...

  • Testing Officer

    2 weeks ago

    Birmingham, United Kingdom Orb Recruitment Full time

    Orb Recruitment Ltdhave an incredible opportunity available for 2 Testing Officers to join our client - a market leading specialist in independent testing, validation and verification of systems designed to protect against hazardous ground gases - on a Full-Time, permanent basis.As a result of the recent introduction of the British Standard Code of Practice,...

  • Head of Transformation Management Office

    4 days ago

    Birmingham, United Kingdom CTD Tiles Full time

    CTD00269 Head of Store Sales Birmingham Full Time Competitive + Benefits As the Head of Store Sales, you will be responsible for driving the operational and financial success of our 97 stores. 26/10/2023 Head Office View Details CTD00265 Head of Distribution Birmingham Full Time / Permanent Competitive + Benefits The role of Head of Distribution will be a...

  • Head of Transformation Management Office

    1 week ago

    Birmingham, United Kingdom CTD Tiles Full time

    CTD00269 Head of Store Sales Birmingham Full Time Competitive + Benefits As the Head of Store Sales, you will be responsible for driving the operational and financial success of our 97 stores. 26/10/2023 Head Office View Details CTD00265 Head of Distribution Birmingham Full Time / Permanent Competitive + Benefits The role of Head of Distribution will be a...

  • Head of Transformation Management Office

    2 months ago

    Birmingham, United Kingdom CTD Tiles Full time

    CTD00269 Head of Store Sales Birmingham Full Time Competitive + Benefits As the Head of Store Sales, you will be responsible for driving the operational and financial success of our 97 stores. 26/10/2023 Head Office View Details CTD00265 Head of Distribution Birmingham Full Time / Permanent Competitive + Benefits The role of Head of Distribution will be a...

  • Test Manager

    4 weeks ago

    Birmingham, United Kingdom Experis - ManpowerGroup Full time

    Test Manager Role purpose: We are looking for a key partner to join us on this journey who will be the start of our QA practice, helping us build quality into our processes through automation The ideal candidate will be an experienced senior QA engineer who is ready to take a step up into a lead role. This role will report to the Head of IT Operations,...

  • Test Manager

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Undisclosed Company Full time

    Test ManagerRole purpose:We are looking for a key partner to join us on this journey who will be the start of our QA practice, helping us build quality into our processes through automation The ideal candidate will be an experienced senior QA engineer who is ready to take a step up into a lead role.This role will report to the Head of IT Operations, and...

  • Test Manager

    4 weeks ago

    Birmingham, United Kingdom Experis - ManpowerGroup Full time

    We are looking for a key partner to join us on this journey who will be the start of our QA practice, helping us build quality into our processes through automation The ideal candidate will be an experienced senior QA engineer who is ready to take a step up into a lead role. This role will report to the Head of IT Operations, and empowered to establish...

  • Head of Adoption

    1 month ago

    Birmingham, United Kingdom Bridge of Hope Full time

    This role will be office working 3 days per week and then other 2 days can be remote. This is a Head of Service role with line management responsibility for 5 team managers responsible for adoption support, permanency, and special guardianship and you will report to the Head of Children in our Care and Care Leavers. **Overview**: - Oversee Locality...

  • Head of Back Office

    2 days ago

    Birmingham, United Kingdom Phoenix Group Full time

    **Salary and Benefits**:c.£80,000-85,000 + bonus, private medical insurance, life assurance, electric vehicle scheme, excellent pension scheme, 38 days holiday (incl. Bank Holidays) and plenty more work perks and benefits! **Job Type**: Permanent, full time **Hiring Manager**: Head of Asset Management Middle Office, AM COO **Work location**:Wythall **Who...

  • Testing Officer

    1 week ago

    Birmingham, West Midlands, United Kingdom Orb Recruitment Full time

    Orb Recruitment Ltdhave an incredible opportunity available for 2 Testing Officers to join our client - a market leading specialist in independent testing, validation and verification of systems designed to protect against hazardous ground gases - on a Full-Time, permanent basis.If your skills, experience, and qualifications match those in this job overview,...

  • Finance Manager Head Office

    3 days ago

    Birmingham, United Kingdom Hays Full time

    Our client is a growing global FMCG business with a head office near Birmingham. This is an amazing opportunity for a qualified accountant who has managed global stock reconciliation within a start-up / high growth environment and who is passionate about driving mass data reconciliation and navigating multiple systems. You will lead as our specialist...

  • Head of New Business Sales

    1 week ago

    Birmingham, United Kingdom Commissum Full time

    Head of New Business Sales - UK - (Cybersecurity & QA Software Testing) Full-time Full Time / Part Time: Full Time Resillion is a global company with end-to-end capabilities: no matter your industry, your geographical location, or stage in your digital journey. With offices in North America, Europe, and Asia, Resillion will be by your side. Helping you and...

  • Head of New Business Sales

    1 week ago

    Birmingham, United Kingdom Commissum Full time

    Head of New Business Sales - UK - (Cybersecurity & QA Software Testing) Full-time Full Time / Part Time: Full Time Resillion is a global company with end-to-end capabilities: no matter your industry, your geographical location, or stage in your digital journey. With offices in North America, Europe, and Asia, Resillion will be by your side. Helping you and...

  • Head of New Business Sales

    4 days ago

    Birmingham, United Kingdom Resillion Full time

    Head of New Business Sales - UK - (Cybersecurity & QA Software Testing) Resillion is a global company with end-to-end capabilities: no matter your industry, your geographical location, or stage in your digital journey. With offices in North America, Europe, and Asia, Resillion will be by your side. Helping you and your organization realize your ambitions in...

  • Head of New Business Sales

    7 days ago

    Birmingham, United Kingdom Resillion Full time

    Head of New Business Sales - UK - (Cybersecurity & QA Software Testing) Resillion is a global company with end-to-end capabilities: no matter your industry, your geographical location, or stage in your digital journey. With offices in North America, Europe, and Asia, Resillion will be by your side. Helping you and your organization realize your ambitions in...

  • Head of New Business Sales

    1 week ago

    Birmingham, United Kingdom Resillion Full time

    Head of New Business Sales - UK - (Cybersecurity & QA Software Testing) Resillion is a global company with end-to-end capabilities: no matter your industry, your geographical location, or stage in your digital journey. With offices in North America, Europe, and Asia, Resillion will be by your side. Helping you and your organization realize your ambitions in...