Test Manager

3 weeks ago

Birmingham, United Kingdom Experis - ManpowerGroup Full time

We are looking for a key partner to join us on this journey who will be the start of our QA practice, helping us build quality into our processes through automation The ideal candidate will be an experienced senior QA engineer who is ready to take a step up into a lead role.

This role will report to the Head of IT Operations, and empowered to establish and lead the QA practice, including people, process and technologies. This role will also continually develop and embed testing principles, processes and methodologies to ensure the business approach to system testing is robust and appropriate.


Lead the development and embedding of system testing processes, methodologies and strategy to support major IT / Business projects and BAU change
Develop and grow the QA test practice, advocating for automation and quality processes to be baked into the SDLC.
Partner with technical teams to manage testing requirements.
Assist in release planning and deployment of core systems.
Own and Manage IT Test tools and processes.
Coordinate technical and non-technical subject matter experts to achieve testing goals.
Analyse patterns and provide input to development / scrum teams to ensure timely resolution of identified faults.
Ensure all testing conforms to the agreed processes, methodologies and strategy.
Maintain testing documentation for risk and audit purposes.
Manage a team of Test Analysts to develop and execute test scenarios and scripts for IT projects.
Provide coaching, development and assistance to IT staff as required on system testing.
Manage risks and issues associated with the testing process and escalate as necessary.
Proven experience coaching and mentoring QA team members.
Exposure to IT project delivery processes and best practice.
Experience of Test operations on HR, CRM and Web Portals beneficial. Excellent knowledge of testing principles, processes and methodologies with the ability to implement (and embed) in a proportional manner.
Ability to deliver optimal testing approaches, based on a balanced view of cost and risk to the organisation.
Comfortable enforcing quality and insisting on Test Priorities at the start of a project and not at the end.
Strong planning and organising skills including the ability to manage several work streams simultaneously.
Excellent communication skills with a capacity to present, discuss and explain issues coherently and logically, both in writing and verbally.
Able to resolve differences professionally and effectively when projects are intent on a certain direction that may conflict with IT strategy and direction.

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