Customer Service Assistant

1 month ago


Maidstone, United Kingdom Wilson's Casino Slots Full time

Customer Service Assistant

Wilson’s Casino Experience

£10.60 - £11 per hour (dependant on shift hours)

Minimum 40 hours per week

We are Wilson’s Casino Experience, a family run business and operator of high street 24hr Adult Gaming / Bingo venues. We are expanding across the south east of the UK and we’re looking for friendly and professional people to join our team.

We are currently recruiting for full time Customer Service Assistants for our new Maidstone venue.

Flexibility and a passion for dealing with customers are essentials for this role.

You will provide a high standard of customer service and safety to all customers and visitors to our venue.

Key Responsibilities will include:
You will greet all of our visitors with a friendly warm welcome and provide the best customer service experience possible.

You will provide help to customers and visitors who may require assistance.

You will remain friendly, approachable and professional at all times.

You will help to maintain the cleanliness and tidiness of the venue.

You will follow all health and safety procedures.

You will follow the company’s cash procedures, including handling cash and providing assistance to our customers.

You will ensure that all cash transactions are carried out accurately and all financial transactions are recorded properly, in accordance to the company’s procedures.

You will ensure that our “Challenge 25 Policy” is followed and will be responsible for checking identification.

You will assist with our promotions and marketing.

You will be fully compliant with our licensing objectives - training will be given.

You will be available to work any of our designated shift times (see below).

We offer:
Competitive salaries.

Company pension.

Full training.

Possible opportunities to progress throughout the business.
- Please note due to this vacancy being in an Adult Gaming Centre, ALL applicants legally need to be 18 or over.

**Job Types**: Full-time, Permanent

**Salary**: £10.60 (day shift & night shift) - £11 per hour (overnight shift)

Schedule:
Day shift (7am-3pm), Night shift (3pm-11pm), Overnight Shift (11pm-7am). You must be available to work any of these shift patterns.

Weekend availability

**Experience**:
Customer Service: 1 year (preferred, but not essential)

Previous work in Adult Gaming Industry: 1 year (preferred, but not essential)

**Job Types**: Full-time, Permanent

**Salary**: £10.60-£11.00 per hour

**Benefits**:

- Company pension

Schedule:

- Day shift
- Night shift
- Weekend availability

Supplemental pay types:

- Bonus scheme

Application question(s):

- What is your current home location? (you MUST answer this question)
- Please tell us how you would travel to and from Maidstone town centre? (you MUST answer this question)
- Do you have any previous experience working in Adult Gaming Industry? If so, please give brief description and length of time. (you MUST answer this question)
- You must legally be over 18 to work in a gambling venue. Are you over 18 years of age? (you MUST answer this question)
- We operate 24 hours a day. Please confirm that you are happy to work any shift, day, night & overnight? (YOU MUST ANSWER THIS QUESTION)

**Experience**:

- Customer Service: 1 year (required)

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: WILSON-MAIDSTONE-CSA



  • Maidstone, United Kingdom Wilson's Casino Slots Full time

    Customer Service Assistant Wilson’s Casino Experience £10.60 - £11 per hour (dependant on shift hours) We are Wilson’s Casino Experience, a family run business and operator of high street 24hr Adult Gaming / Bingo venues. We are expanding across the south east of the UK and we’re looking for friendly and professional people to join our team. We...


  • Maidstone, United Kingdom Compass Group Full time

    **What we’ll give**: **Customer Services Assistant - Kent Police College** - £9.60 per hour, 37.5 hours per week We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: - Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more - Up...


  • Maidstone, United Kingdom Bliss Promotions Full time

    Job Description: Customer Service Representative **Duties**: - Assist customers with product information, order status, and issue resolution - Process orders, returns, and exchanges accurately and efficiently - Maintain customer records and update information as needed - Collaborate with other departments to resolve customer issues and ensure customer...


  • Maidstone, United Kingdom Brook Street Full time

    Brook Street are looking for enthusiastic individuals with a 'can do' attitude for numerous full and part time customer focused roles for a Public Sector client based in Maidstone. We currently have a PT contract but we may have FT roles down the line: role: customer service assistant Hours: Saturday and Sunday 9:00-5:30 (15 hours a week) Pay: £11.10 per...


  • Maidstone, United Kingdom Inc Recruitment Direct Full time

    Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life...


  • Maidstone, United Kingdom Ontrak Recruitment Full time

    Customer Service Assistant Required - Immediate Starts Available! Ontrak Recruitment & Training are currently seeking committed and outgoing applicants to join our valued and long-standing clients on the Railways. Competitive rates of pay and a great opportunity to kick start your career within the railway. Location: Maidstone East (ME14 1QN) Pay rate:...


  • Maidstone, United Kingdom Game Nation Full time

    We’re Game Nation, we’re the rising star operator of high street Slots Clubs. Rapidly expanding across the UK, we’re looking for talented people to join our business. We’re currently recruiting for Night Customer Service Team Members for our Maidstone Venue. Flexibility and a passion for dealing with customers are vital for these positions. You...


  • Maidstone, United Kingdom Game Nation Full time

    We’re Game Nation, we’re the rising star operator of high street Slots Clubs. Rapidly expanding across the UK, we’re looking for talented people to join our business. We’re currently recruiting for part time night Customer Service Team Members for our Maidstone Venue Flexibility and a passion for dealing with customers are vital for these...


  • Maidstone, United Kingdom Berry Recruitment Full time

    Berry Recruitment Sutton are looking for enthusiastic individuals with a 'can do' attitude for a customer focused role for a Public Sector client based in Maidstone. Full-time Monday - Friday 9am-5.30pm. As part of a team, you will enjoy helping people, ensuring each individual receives a professional, efficient and considerate customer experience. Roles...


  • Maidstone, United Kingdom Fundraising Services UK LTD Full time

    **Shifts**:We are looking for two persons one on each shift to work either - Monday, Tuesday, Wednesdays 9.30 am - 4pm and every other Sunday 10.30am - 3.30pm or Thursday, Friday, Saturdays 9.30am - 4pm and every other Sunday 10.30am - 3.30pm both shifts **22hrs per week**. There is overtime available as covering each others holidays/illness or busy...


  • Maidstone, United Kingdom THE AKAR GROUP LTD Full time

    **IMMEDIATE START** **NO EXPERIENCE REQUIRED** This entry-level sales role will allow you to work with some of the biggest and most recognisable brands in the UK while raising brand awareness and revenue on their behalf. As mentioned before, no experience is needed for this career as they pride themselves on their career support and coaching. **What will...


  • Maidstone, United Kingdom THE AKAR GROUP LTD Full time

    **IMMEDIATE START** **NO EXPERIENCE REQUIRED** This entry-level sales role will allow you to work with some of the biggest and most recognisable brands in the UK while raising brand awareness and revenue on their behalf. As mentioned before, no experience is needed for this career as they pride themselves on their career support and coaching. **What will...


  • Maidstone, United Kingdom The Print Group Full time

    We are a rapidly growing print company, who supply a wide range of print materials across the UK. We are currently looking for a customer assistant to join our in-house team to assist in the day to day running and client/customer relations. **Day to day duties**: - Taking phone calls from customers/clients. - Responding to our Livechat - Quoting and...


  • Maidstone, United Kingdom OSB Group Full time

    About the team: The Branch Network prides itself with being the brand representative on the high street. Our 6 branches and 3 agencies are advocates for providing a superior customer experience and to support our customers to achieve their savings goals. About Us: The OSB Group is a FTSE 250 specialist mortgage lender, primarily focused on carefully...


  • Maidstone, United Kingdom Fileder Filter Systems Full time

    **The Role** Based at the Fileder Head Office, a Customer Service Coordinator role is required to manage the complete order cycle to help build profitable and sustainable long-term relationships with customers ensuring the highest levels of customer satisfaction is achieved. Working closely with colleagues in a designated territory, the Customer Service...

  • Customer Service

    7 days ago


    Maidstone, United Kingdom Spicerhaart Full time

    Overview Join haart Estate Agents as a Property Manager, based at our office in Maidstone. At the UK’s largest independent property group, you will enjoy a career where customer service is at the core of everything you do, and where you can build long-lasting relationships with landlords and tenants to support the continued growth and development of...


  • Maidstone, United Kingdom VR World Full time

    **Join the Excitement at The VR World - Maidstone's Premier Virtual Reality Arcade!** Are you ready to be part of an exhilarating new venture that's set to take Maidstone by storm? Look no further - The VR World is on the hunt for dedicated and enthusiastic staff to join our team and contribute to an unforgettable experience for our visitors. **About...

  • Team Assistant

    2 weeks ago


    Maidstone, United Kingdom Service Care Solutions Full time

    Job Title: Team Assistant (Administrator) Location of the job: Maidstone ME14 (office based only) Contract type: Temporary (potential temp to perm) Weekly hours: 37 hours Working hours: Monday-Friday covering a rota active from 7:30 AM to 6 PM Start date: ASAP Job Purpose The role of the repairs call handler is to handle a high volume of inbound calls...

  • Customer Service

    2 days ago


    Maidstone, United Kingdom Comet Marketing Solutions Full time

    As a Customer Service Specialist, you will be the face and voice of our company, representing our brand and values to our customers. Your primary responsibility will be to provide outstanding customer service and support, ensuring customer satisfaction and loyalty. By actively listening to customer inquiries, resolving issues, and offering appropriate...


  • Maidstone, United Kingdom Kent Fire & Rescue Service Full time

    **Kent Fire and Rescue Service (KFRS) **has an exciting opportunity available for a **Financial Services Support Officer (Exchequer) **to join our team in **Maidstone. **You will join us on a **full-time, permanent basis, **and in return, you will receive a competitive salary of **£24,532 - £27,414 per annum (pay award pending).** **Being a part of Kent...