Project Co-ordinator Scheduler

7 months ago


Kingswinford, United Kingdom Stiltz Full time

Stiltz Homelifts design, manufacture and install our innovative, award winning Stiltz Homelifts in domestic homes throughout the UK, Europe, USA and RoW. Our vision to be the largest homelift company in the world, providing the most unique and useful homelift on the market, making a real difference to customers lives.

**Position**:
Exciting new opportunity for a Project Coordinator / Scheduler to join our growing team at Stiltz Head Office, Kingswinford, West Midlands

We are seeking a highly motivated and organised individual with a passion for customer service. Do you have experience in scheduling and diary management within a fast-paced field-based operations environment? If so, we want to hear from you

As a Project Coordinator / Scheduler at Stiltz, you'll be responsible for liaising with customers, coordinating homelift installations, and working closely with our talented installation teams nationwide to ensure the best possible customer experience.

What you'll do:

- Plan, book, and organise work for Stiltz building and installation teams
- Ensure customers are updated at every step of the installation journey
- Liaise with the Regional Build Managers and assist in the resolution of any issues
- Ensure resource capacity and SLA compliance
- Confirm regulatory compliance for building works and installation
- Manage inbound and outbound installation calls
- Verify material availability for installation teams
- Maintain effective relationships with key stakeholders.

**Requirements**:
What you'll need to succeed:

- Scheduling/diary management experience in fast-paced field operations
- Good UK geographical knowledge, ideally with experience planning for nationwide field teams
- Excellent customer service and organisational skills with a proactive mindset
- Self-motivated, with the ability to work well in a team or independently, multitask, and meet tight deadlines.

What we offer:

- A fantastic opportunity to join a truly supportive team within a successful and growing company
- Competitive salary and benefits package
- 25 days holiday (plus Bank Holidays) and an extra day off on your birthday
- Company Bonus
- Pension
- Life Assurance
- Enhanced Cash Health Scheme
- Cycle to Work Scheme

**Other information**:

- No agencies please. We work with a carefully selected set of recruitment agencies and we're not looking to add to our PSL. We do not accept unsolicited agency CVs sent to the recruitment team or directly to the hiring manager and will not be responsible for any fees related to unsolicited CVs._

**Salary**: £25,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Financial planning services
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Sick pay

Work Location: In person



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