Customer Service Assistant
2 weeks ago
**Responsibilities**:
- Provide support in English and Spanish to assist customers with their queries
- Upsell products and services where appropriate
- Conduct data entry tasks accurately and efficiently
- Analyse customer needs to offer tailored solutions
- Maintain a professional phone etiquette at all times
**Experience**:
- Previous experience in a customer service role is advantageous
- Strong communication skills with the ability to interact with customers from diverse backgrounds
- Competency in data entry tasks
- Familiarity with upselling techniques
Join our team as a Customer Service Representative to engage with customers, utilise your language skills, and contribute to our commitment to exceptional service delivery.
Pay: From £24,422.00 per year
**Benefits**:
- Additional leave
- Company events
- On-site parking
- Transport links
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Enfield, EN1 3PN: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 07/07/2024
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