Customer Service Advisor

2 months ago


Brierley Hill, United Kingdom Adecco Full time

**Excellent Role Available**

**Customer Service Advisors Wanted**

**Based in Brierley Hill**

**£11.50ph**

**Temporary Ongoing**

**Hours of work between 7am - 8pm 37.5 hours per week**

**5 days out of 7 - can include weekends.**

**Role Summary**:

- Acting as the first point of contact to both internal and external customers
- Managing incoming telephone calls/queries to client SLA standards
- Managing outgoing telephone calls/queries where necessary
- Provide initial assessment of all incidents/requests, attempt to resolve or refer to other support areas.
- Maintain high level of first time fix rate to achieve Service Desk Key Performance Indicators
- Maintain detailed and accurate records of actions taken to support the incidents resolution
- Maintain clear communication lines in line with company guidelines
- Identify major incidents and escalate where required
- Monitor all outstanding tickets

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.



  • Brierley Hill, United Kingdom Adecco Full time

    **Excellent Role Available** **Customer Service Advisors Wanted** **Based in Brierley Hill** **£11.50ph** **Temporary Ongoing** **Hours of work between 7am - 11pm 37.5 hours per week** **5 days out of 7 - can include weekends.** **Role Summary**: - Acting as the first point of contact to both internal and external customers - Managing incoming...


  • Brierley Hill, United Kingdom Adecco UK Full time

    **Excellent Role Available** **Customer Service Advisors Wanted** **Based in Brierley Hill** **£11.50ph** **Temporary Ongoing** **Hours of work between 7am - 11pm 37.5 hours per week** **5 days out of 7 - can include weekends.** **Role Summary**: - Acting as the first point of contact to both internal and external customers - Managing incoming...


  • Brierley Hill, United Kingdom Sainsburys Full time

    **Customer Service Advisor - Travel Money** 230001ZL) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...

  • Customer Service

    6 days ago


    Brierley Hill, United Kingdom Sainsburys Full time

    **Customer Service - Travel Money Advisor** 2300033R) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...

  • Customer Service

    2 days ago


    Brierley Hill, United Kingdom Sainsburys Full time

    **Customer Service - Travel Money Advisor** 2300036J) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...


  • Brierley Hill, United Kingdom Sainsburys Full time

    **Customer Service Advisor - Travel Money** - 230000W1) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...

  • Customer Service

    1 day ago


    Brierley Hill, United Kingdom Sainsburys Full time

    **Customer Service - Travel Money Advisor** 2300036J) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...


  • Brierley Hill, United Kingdom Sainsburys Full time

    **Customer Service Advisor - Travel Money** - 230000W1) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...


  • Brierley Hill, United Kingdom Adecco UK Full time

    **Excellent Role Available** **Customer Service Advisers Wanted** **Based in Brierley Hill** **£11.50ph** **Hours of work between 7am - 11pm** **37.5 hours per week** We are currently recruiting for a Customer Service Adviser to join our client based in Brierley Hill. This is a fantastic opportunity to join a thriving team in a great location. If you...


  • Kings Hill, United Kingdom Clearwater People Solutions Full time

    We have an exciting opportunity for a Customer Service Advisor. You will be responsible for providing excellent customer service and administrative skills. Initially, you will be based full-time in onsite in West Malling for training, with the option for hybrid working afterward. What You'll Do as the Customer Service Advisor: Provide excellent...


  • Kings Hill, United Kingdom Clearwater People Solutions Full time

    We have an exciting opportunity for a Customer Service Advisor. You will be responsible for providing excellent customer service and administrative skills.Initially, you will be based full-time in onsite in West Malling for training, with the option for hybrid working afterward.What You'll Do as the Customer Service Advisor:Provide excellent customer service...


  • Brierley Hill, United Kingdom Gallagher Full time

    **Customer Sales Advisor - SME Insurance - Salary from £22,000 - £24,000 plus an Uncapped Bonus, Brierly Hill** Gallagher are looking for new Customer Sales Advisors in Brierly Hill to join our team and are conscious of the support our colleagues deserve during the cost-of-living crisis. Our response is to introduce a ground-breaking new scheme that ALL...


  • Burgess Hill, United Kingdom Page Personnel Finance Full time

    As a Customer Service Advisor your main focus will be supporting customers through their purchasing experience. You will be managing inbound and making outbound calls to answer all customer queries. **Client Details** My client is based in Burgess Hill & within the Manufacturing and Production industry. **Description** As a Customer Service Advisor your...


  • Kings Hill, United Kingdom Clearwater People Solutions Full time

    We have an exciting opportunity for a Customer Service Advisor. You will be responsible for providing excellent customer service and administrative skills.Initially, you will be based full-time in onsite in West Malling for training, with the option for hybrid working afterward.What You'll Do as the Customer Service Advisor:Provide excellent customer service...


  • Burgess Hill, United Kingdom Travail Employment Group Full time

    Customer Service AdvisorBurgess Hill, Temp to perm, £11.44 p/h (+ £1ph attendance bonus), Monday to Friday, alternating shifts of 9am - 6pm and 10am - 7pm, pension, holidayThe Role Due to continued success, our client, a well-established outsourced contact centre, based centrally in Burgess Hill, has a fantastic opportunity for a number of Customer Service...


  • Burgess Hill, United Kingdom Travail Employment Group Full time

    Customer Service AdvisorBurgess Hill, Temp to perm, £11.44 p/h (+ £1ph attendance bonus), Monday to Friday, alternating shifts of 9am - 6pm and 10am - 7pm, pension, holidayThe Role Due to continued success, our client, a well-established outsourced contact centre, based centrally in Burgess Hill, has a fantastic opportunity for a number of Customer Service...


  • Crown Hill, United Kingdom BRCJOBS Full time

    Customer Services Advisor 37 hours per week 4-6 week contract (could be extended) Crownhill £11.09 per hour plus holiday pay Immediate or imminent start! 37 hours per week, £11.09 per hour plus holiday pay. Working 8:30 to 16:30 or 9:00 to 17:00 Monday to Friday Are you passionate about making a positive impact in people's lives? Do you thrive on...


  • Lawrence Hill, United Kingdom Tate Full time

    **Start Date - Monday 30**th** January** **£12.93 per hour** **Temporary - 3 months initially - permanent opportunities** **Monday - Friday - 08:30 - 6pm** **Hybrid working** Tate are working with a well-known local authority in their search for Customer Service Advisors to start on Monday 30th January 2023. As first point of contact for customers,...


  • Forest Hill, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Forest Hill Pools. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our centres, be it...


  • Cheetham Hill, United Kingdom B2W Group Full time

    **Customer Service Advisor** **Job Type**: Full Time **Location**:Cheetham Hill **Salary**:£23,200 per annum **The Role** Customer Service Advisors are the first point of contact for all of their customers, support with everything from account queries, technical support to live Monitoring. You will build relationships with customers and take ownership...