IT Support Assistant
1 month ago
IT Services are looking for a IT Support Assistant to join their team.
**Dates**:ASAP - 29th March 2024
**Hours**:37 hours per week, 8:45am - 5pm
**Pay Rate**: £12 per hour
**Location**:Cambridge Campus
**Primary Activities**:
Providing Face to Face IT support for common issues such as:
Changing initial ARU account passwords
Registering for Multifactor Authentication (MFA)
Assisting with connecting laptops/tablets/phones to our eduroam wireless network
Investigating and resolving student account/login issues.
Telephone classroom support dispatcher.
You will need to be capable of working under pressure, have good customer services skills and a strong desire to deliver a high quality of service.
You must be confident end users of IT equipment and be happy to provide support before a group of your peers.
Training will be provided.
**Job Types**: Full-time, Temporary contract
**Salary**: £12.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Application question(s):
- Are you available for an interview this week?
- Are you a confident end user of IT equipment?
**Experience**:
- Customer service: 1 year (required)
Ability to Commute:
- Cambridge (required)
Work Location: In person
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