![Stroud District Council](https://media.trabajo.org/img/noimg.jpg)
Principal Resident and Engagement Officer
1 month ago
Job reference
- REQ0044
Date posted
- 02/02/2024
- 09/02/2024
Location
- Ebley Mill - Stroud
Salary
- £42,403 per annum
Package
- Excellent Pension - Flexi Working Scheme - Hybrid working approach - Employee Wellbeing Offer - For more information please see the benefits section on our website
Contractual hours
- 37
Basis
- Full Time
Job category/type
- Housing Services
**Principal Resident and Engagement Officer**:
Job description
Stroud District Council are seeking a Principal Resident Engagement Officer to join our housing team. This is a vital role that will lead our resident engagement function, work with our communities, partners, and our internal colleagues to deliver a resident engagement and communications strategy that puts our tenants at the heart of the services we deliver. You will play a crucial part in supporting our communities and delivering on our objectives.
Our service is a forward thinking, dedicated and the team you’ll be joining work exceptionally well together, whilst providing a wide range of services within our communities. You will play a significant role and transforming services and finding innovative ways to resolve challenging situations.
**About you**
You’ll have experience of working in a customer focused engagement role. You will be passionate and enthusiastic about delivering exceptional customer service whilst working well under pressure. You’ll have a sound knowledge and experience of:
- Resident engagement and working with communities.
- Managing a high performing team that is performance driven.
- You will be highly motivated and customer solution focused.
- You’ll be able to use your own initiative to solve problems.
If you would like more information about the role, please call 01453 754317 and speak with Andy Kefford, Strategic Head of Housing.
**Interview date: Wednesday 14th February 2024**
**In exchange for your expertise, experience and enthusiasm** we provide a range of staff benefits
**Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies**
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