Call Centre Agent

5 months ago


London, United Kingdom MBA Group Full time

Our Client, a leading car manufacturer are currently looking for a **Call Centre Agent **to join the business based out of their **Sidcup** Dealership.

This role would be ideal for anyone with an interest in the **Automotive** industry, or an experienced **Sales/Customer Service Advisor** looking to increase their OTE.

**About the role**
- Communicate with the customer in a variety of chosen methods
- Talk and listen to inbound customer calls to fully understand their requirements
- Work with the Sales Executives to ensure the database is up to date
- Ensure that the customer’s information is recorded and updated
- Guarantee all appointments are scheduled clearly in the Sales Executives diary
- Give them all relevant information around our client’s current vehicles and offers
- Contact all customers within the agreed service level agreement
- Demonstrate the most suitable options to the customer, encouraging them to experience the product

**About you**
- Excellent levels of customer service
- Computer literate
- Have experience in sales and/or customer service (Essential)
- Precise planning and organisational skills
- Work efficiently under pressure and to set targets
- Be polite, friendly and persuasive
- Have excellent rapport building skills

**About the company**
- Fantastic career progression
- Market leading benefits including healthcare, pension and company lease scheme
- Great training and development
- Fun, friendly working environment

**About Our Client**

Our client is a leading car automotive dealership in the UK specialising in Japanese brands, they currently employ over 500 people across 11 retail dealerships and are looking to expand even further.

**What’s Next?**

**Job Types**: Permanent, Full-time

**Salary**: £20,000.00-£29,000.00 per year

Work Location: In person


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