Senior Administrator

2 weeks ago


Blackpool, United Kingdom The Recruitment Co Full time

We have an exciting opportunity for a self-motivated and positive **Senior Administrator** to join our clients team in Blackpool, FY2 0FP.
**Senior Administrator** Salary: £21500 - £24000
Our client is the driving force behind the UK's fastest growing educational travel brands; offering unique, immersive tours to young people, designed to open minds and empower learning.
Shift times as a **Senior Administrator**:

- Working Monday to Friday 35 hours per week, with options to work between the hours of 08:00. and 17:30
- 60 minute lunch break
- Normal shift patterns include 08:00 - 16:00, 08:30 - 16:30, 09:00 - 17:00, 09:30 - 17.30
- Shifts will be business dependent with your line manager.

Some of the perks working as a **Senior Administrator**:

- Commission structure linked to personal performance
- Team incentive scheme
- Fantastic team culture and support system
- Company pension scheme after a qualifying period
- Annual leave entitlement will be 25 days per annum (pro-rata)
- You can have summer holidays off (unpaid) or potentially work term time only (salary would be pro rata)

Typical day in the life as a **Senior Administrator**:

- You will liaise with both suppliers and clients directly, to ensure the successful arrangement of the travel, accommodation and required visit elements of the tour. You will be responsible for:

- Delivering exceptional customer service and operational administration for a fluid number of tours throughout the year
- Maintaining exceptional product knowledge
- Coaching of less experienced Senior Administrator colleagues to develop skills and confidence in customer service skills
- Contribution to identifying improvements to work organisation and procedures

Essential Skills Required as a **Senior Administrator**:

- Self motivated, positive and professional with a real passion for exceptional service delivery
- Proven experience and full understanding of delivering exceptional customer service
- Ability to work under own initiative, and essentially as part of a wider team
- Analytical skills & commercial and financial awareness
- IT literate and knowledge of Microsoft products
- Strong time management skills and ability to prioritise workload and be highly organised
- Excellent verbal and written communication skills and accurate written and spoken English
- Commercial & financial awareness

Cordant People are an equal opportunity employer
We have an exciting opportunity for a self-motivated and positive **Senior Administrator** to join our clients team in Blackpool, FY2 0FP.
CPBlackpoolAdmin

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.


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