Morning Receptionist

4 weeks ago


Northampton, United Kingdom The Mounts Medical Centre Full time

**Previous applicants need not apply**

Hours are 8.00 - 1.00 every weekday.

Job Purpose:
Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.

**Duties**:

- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring enquiries.
- Optimises patients' satisfaction, provider time, and treatment room utilisation by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
- Helps patients in distress by responding to emergencies.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:
Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, organisation, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus

**Job Types**: Part-time, Permanent

Pay: £11.50 per hour

Schedule:

- Monday to Friday

Work Location: In person


  • Medical Receptionist

    2 weeks ago


    Northampton, United Kingdom King Edward Road Surgery Full time

    King Edward Road Surgery currently a vacancy for Receptionist to join our vibrant and friendly team. This role is heavily telephone based. Reception answer around 300 calls per day as well as making outgoing calls to patients on behalf of the clinicians and administration team. Alongside this, we also process prescriptions, chaperone GP consultations,...

  • Receptionist

    1 month ago


    Northampton, United Kingdom GXO Logistics Full time

    We’re always keen to make a great first impression here at GXO, and one of the most visible roles where we can make first impressions count is the front desk at our UK Head Office. We are currently looking for a Receptionist to join us at our Head Office in Northampton to provide a professional customer service experience to both visitors and employees...

  • Receptionist

    1 month ago


    Northampton, United Kingdom Northamptonshire Healthcare NHS Foundation Trust Full time

    We have a vacancy for a full time Receptionist or two part time receptionists ( 18.75 hours), either Monday to Wednesday morning or Wednesday afternoon to Friday to support the podiatry team based at Battle House, Northampton General Hospital. You will be part of a team that supports the delivery of the Podiatry service and plays an important role in the...

  • Medical Receptionist

    2 weeks ago


    Northampton, United Kingdom King Edward Road Surgery Full time

    This role is heavily telephone based. Reception answer around 300 calls per day as well as making outgoing calls to patients on behalf of the clinicians and administration team. Alongside this, we also process prescriptions, chaperone GP consultations, handle post, register and deduct patients from the patient list and deal with general enquires. You will...


  • Northampton, United Kingdom King Edward Road Surgery Full time

    This role is heavily telephone based. Reception answer around 300 calls per day as well as making outgoing calls to patients on behalf of the clinicians and administration team. Alongside this, we also process prescriptions, chaperone GP consultations, handle post, register and deduct patients from the patient list and deal with general enquires. You will...

  • Medical Receptionist

    1 month ago


    Northampton, United Kingdom Langham Place Surgery Full time

    Langham Place Surgery is looking for a motivated person who has customer service experience, working in a high paced environment and able to deal with a variety of situations to join our reception team. The hours are a combination of morning shifts and afternoon shifts across the working day from 8.00pm-6.30pm **Receptionist Responsibilities**: - Process...

  • Morning Receptionist

    1 month ago


    Northampton, United Kingdom The Mounts Medical Centre Full time

    **Previous applicants need not apply** Hours are 8.00 - 1.00 every weekday. Job Purpose: Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts. **Duties**: - Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring enquiries. - Optimises...

  • Morning Receptionist

    1 month ago


    Northampton, United Kingdom The Mounts Medical Centre Full time

    **Previous applicants need not apply** Hours are 8.00 - 1.00 every weekday. Job Purpose: Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts. **Duties**: - Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring enquiries. - Optimises...


  • Northampton, Northamptonshire, United Kingdom Bright Horizons Full time

    Receptionist / AdministratorSalary: up to £25kHours: Full Time / 37.5 hours per weekLocation: Northampton, Fully Office Based role – Monday to Friday – 37.50 hours per weekParking available onsiteBright Horizons UK is the second largest provider of childcare, caring for over 10,000 children every day, across our portfolio of circa 300 nurseries. Our...


  • Northampton, Northamptonshire, United Kingdom Bright Horizons Full time

    Receptionist / AdministratorSalary: up to £25kHours: Full Time / 37.5 hours per weekLocation: Northampton, Fully Office Based role – Monday to Friday – 37.50 hours per weekParking available onsiteBright Horizons UK is the second largest provider of childcare, caring for over 10,000 children every day, across our portfolio of circa 300 nurseries. Our...

  • Clinic Receptionist

    7 days ago


    Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    Integrated Surgery Outpatients are looking for a friendly and efficient part time team member to be the front line of welcoming our patients across the Service for 25 hours per week. This is a busy and varied role and you will need to be organised and efficient to support the running of our outpatient clinics. You should be empathetic and understanding of...


  • Northampton, United Kingdom Vulcan Works Creative Hub Full time

    A dazzling £14 million haven for artistic and creative brilliance, nestled in the vibrant heart of Northampton’s cultural quarter. This one-of-a-kind regeneration project breathes new life into a historic Victorian warehouse, providing more than 51,000 sq. ft. of dedicated workspace and pure creative magic. Vulcan Works is more than just a workspace -...