Marketing and Communications Assistant
7 months ago
Are you passionate about fostering meaningful client connections and driving exceptional experiences? Join our team as a Communications and Marketing Assistant, where you'll play a pivotal role in building and maintaining strong client relationships. We're seeking an individual with excellent communication skills, a knack for problem-solving, and a dedication to delivering top-notch service.
**Responsibilities**:
- Assist in the development and implementation of communication strategies
- Coordinate and support the planning and execution of events and campaigns
- Assist in managing relationships with customers
- Support internal communication efforts, including coordinating employee communications
- Resolve customer complaints or issues effectively, aiming for first-contact resolution
- Maintain a high level of customer satisfaction through empathy, active listening, and problem-solving skills
**Experience**:
- Strong written and verbal communication skills
- Experience with content creation for various communication channels
- Knowledge of public relations principles and practices
- Ability to work effectively in a team environment
**Job Types**: Full-time, Permanent
**Salary**: From £25,396.40 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- London (preferred)
Work Location: In person
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