Legal First Response Advisor

2 weeks ago


Bootle, United Kingdom Swift Temps Full time

**Swift Placements **are currently recruiting on behalf of our progressive and expert Legal client, based in Bootle. Due to ongoing growth within the company, an exciting opportunity to join the team has arisen as a **First Response Advisor.**

Due to consistent and continued growth, we have several exciting opportunities to hire a number of customers focused and results driven First Response Advisors to join our contact center teams based in Bootle, Liverpool.

**What are we looking for?**
- Note that full training will be provided, so you will be given every opportunity to succeed, and we are looking for people who are keen to develop as the company grows further.

**Role Responsibilities**
- Manage new claims enquiries via inbound or outbound calls to follow up on our customer’s initial web enquiry - no cold calling involved.
- Your role will be to assess the enquiries and look for potential opportunities for pursuing a claim. This will be done by running through a structured pre-qualification call with the customer to obtain specific information.
- Working to set key performance targets and ensuring that all enquiries are handled in accordance with service level agreements and applicable regulations (don’t worry full training given)

**Requirements**:

- As mentioned above, previous experience as a Customer Service Advisor would be advantageous though not a must have.
- A commitment to delivering excellent customer service.
- You will need to be computer literate.
- Target driven and able to successfully meet KPI measures.
- Experience within legal services, claims management, insurance or financial services would be advantageous but not essential.

**Benefits**:

- Performance Bonus
- Death In Service
- Medicash
- Holiday Buyout Scheme
- Birthday Day Off
- Social Events
- Monthly breakfast club
- Employee of month incentives

**Job Types**: Full-time, Permanent

**Salary**: £18,000.00-£20,000.00 per year

**Benefits**:

- Life insurance

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Bootle, Merseyside: reliably commute or plan to relocate before starting work (required)

**Experience**:

- First Response: 1 year (preferred)

Work Location: In person

Reference ID: INDL



  • Bootle, United Kingdom BPS Solicitors Limited Full time

    **What are we looking for?** - Due to the nature of the clients we interact with, we would also consider Health Care Assistants, Care Assistants or perhaps you are working in hospitality and feel you need a change of career. - Note that full training will be provided, so you will be given every opportunity to succeed and we are looking for people who are...

  • She Advisor

    4 weeks ago


    Bootle, United Kingdom Fusion Talent Full time

    **SHE Advisor** **Liverpool** **£35,000 - £40,000 + Bonus + Package** Position for a SHE Advisor to join an heavy engineering specialist in a multisite role overseeing, implementing & developing SHE policies across their North West operations. This is an excellent opportunity to join a company going through significant growth in an autonomous role...

  • Legal Assistant

    4 weeks ago


    Bootle, United Kingdom McDermott Smith Law Full time

    We are looking for a diligent, confident, self-motivated, and experienced Legal Assistant for our Housing Disrepair Department. You will be responsible for assisting file handlers with caseloads of housing disrepair claims from inception to settlement. Main duties and responsibilities: - Deal with all inbound calls from clients and/or source in order to...


  • Bootle, United Kingdom Recruit Right Full time

    **Job Title**: Customer Service Advisor **Salary**: £25000 **Location**: L20 Our client is currently looking for a Customer Service Advisor to Join their team. They are looking for a highly motivated individual who works well within a team environment. The role will be dealing with existing customers who are looking to amend their service with the...


  • Bootle, United Kingdom Charity Commission Full time

    **Details**: **Reference number**: - 305639**Salary**: - £52,240 - £56,236- A London weighting allowance of £4,245 is payable in addition to the advertised salary range.- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Grade 7**Contract type**: - Permanent**Business area**: - CC - Legal and Accountancy...


  • Bootle, United Kingdom Bees Knees Nursery (Parkland Partnership) Full time

    **Responsibilities ideal applicant:include but are not limited to the following**: - **To be room leader and manage staff team supporting management to ensure high quality and standards throughout the setting** - **To be fully aware of and uphold the legal requirements set out by the EYFS statutory framework (September 2020) at all times.** - **To...


  • Bootle, United Kingdom Office of Nuclear Regulation Full time

    **Background** The Office for Nuclear Regulation is the UK’s independent nuclear regulator, with the legal authority to regulate nuclear safety, security and conventional health and safety at 36 licensed nuclear sites in Great Britain (GB). This includes the existing fleet of operating reactors, fuel cycle facilities, waste management and decommissioning...


  • Bootle, United Kingdom Charity Commission Full time

    **Details**: **Reference number**: - 349977**Salary**: - £35,086- A London weighting allowance of £4245 is payable in addition to the advertised salary range- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - CC - Regulatory Services**Type of...

  • Senior Playworker

    4 weeks ago


    Bootle, United Kingdom Fun 4 Kidz Full time

    The role is Senior Playworker at St Robert Bellarmine afterschool club. The post is Monday-Friday from 2.00-6.00pm each day. **Responsibilities**: - Supervise and engage children in play activities - Be responsible for the management of an afterschool school club for children aged 3-11 years - Ensure high quality provision that meets all legal, Ofsted,...


  • Bootle, United Kingdom OPS Training Full time

    **GWO Basic Safety Instructors Full Time positions available.** **Have you delivered any Global Wind Organisation Courses?** **About OPS Training** OPS Training Ltd are currently located in Bootle, Liverpool and are looking for Full Time and Contractor Instructors to cope with increasing demand for GWO training. Global Wind Organisation (GWO) is the body...


  • Bootle, United Kingdom Sefton Council Full time

    Working as part of Civic & Mayoral Services, this role will provide holiday and sickness cover the main Mayoral Attendant. You will support the Mayor at all functions including researching the venue they will be visiting, preparing the route and transporting them to the venue safely. You will also assist with the civic functions, the Civic Regalia and...


  • Bootle, United Kingdom HSE Full time

    Within our Engagement and Policy Division (EPD), we are currently recruiting for a Web/UX Interaction Designer within HSE’s Digital Web and Design Unit to work on our intranet and website. We want people who are passionate about users, happy to work in an agile way and have the skills to enable them to work well with our different groups of stakeholders....


  • Bootle, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 349618**Salary**: - £22,096 - £24,718- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time, Part-time**Number of jobs available**: -...


  • Bootle, United Kingdom Educational Supply Full time

    This welcoming Primary School would like to appoint one person to the role of an enthusiastic and dedicated Administration Assistant to provide clerical support to our busy school office, our staff and to our children. Experience of working in a school office environment is highly desirable as well as experience with MIS Systems such as SIMS and FMS. You...


  • Bootle, United Kingdom Reed Secure Full time

    REED Secure are proud to represent an incredible opportunity to create and implement real world impact towards a safer and more sustainable planet. This opportunity would lend itself to a skilled and passionate professional with clear understanding and vision for Sustainability measures within an organisation and industry that is heavily regulated. -...

  • Hgv Mechanic

    7 days ago


    Bootle, United Kingdom Aspion Full time

    **HGV Mechanic** **Liverpool** **£38,610 + Overtime (OTE £40,000 - £47,000)** **Monday - Friday, Days** I’m currently recruiting for an experienced HGV Mechanic to work out of both VMU and a customer’s premises to ensure all vehicles are maintained to VOSA standards. **Pay Rates;** - £38,610 per annum - OTE - £40,000 - £47,000 - Monday -...

  • Hgv Mechanic

    4 weeks ago


    Bootle, United Kingdom Aspion Full time

    **HGV Mechanic** **Liverpool** **£38,610 + Overtime (OTE £40,000 - £47,000)** **Monday - Friday, Days** I’m currently recruiting for an experienced HGV Mechanic to work out of both VMU and a customer’s premises to ensure all vehicles are maintained to VOSA standards. **Pay Rates;** - £38,610 per annum - OTE - £40,000 - £47,000 - Monday -...

  • Sports Coach

    4 weeks ago


    Bootle, United Kingdom Community Multi Sports Coaching LTD Full time

    Job Overview: We are seeking a passionate and knowledgeable Sports Coach to join our team. As a Sports Coach, you will be responsible for providing instruction and guidance to children in various sports disciplines. Your role will involve educating children on proper techniques, developing their skills, and fostering a positive and supportive team...

  • Principal Auditor

    4 weeks ago


    Bootle, United Kingdom Liverpool City Combined Authority Full time

    £23.67- per hour- Trinity Road, Bootle, L20 3NJFinance, Temporary **Role**: SEFTON METROPOLITAN BOROUGH COUNCIL JOB DESCRIPTON Department: Corporate Resources Location: Magdalen House Section: Risk and Audit JE No. A4514 Post: Principal Auditor Grade: J Responsible to: Audit Manager Responsible for: None JOB PURPOSE: To undertake and deliver the audits...

  • Industrial Cleaner

    4 weeks ago


    Bootle, United Kingdom Pinnacle Group Full time

    **Industrial Cleaner **(2487)****: **Overview**: **Ref**: 2487 **Salary**: £11 - £11/hour **Location**: - United Kingdom - England - North West England - Merseyside - Bootle **Contract Type**: Permanent **Posted**: 02 May 2023 Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure -...