Senior Verification

5 days ago


Kings Hill, United Kingdom PDR Solutions Full time

Are you a Team Manager with a proven track record of motivating teams?

Are you adept at managing customer expectations and developing relationships?

Do you have experience of AML/KYC processes?

Our client, a unique financial services organisation, are seeking a Team Manager to oversee a team of Senior Verification Officers.

You will be responsible for leading and motivating a specialist team who case manage and verify charitable organisations, in the UK and internationally, so will have specialist knowledge of Anti-Money Laundering regulations, Counter Terrorist Financing Controls.

Responsibilities include:

- Direct line management of a team of 10, including 1:1's, performance objectives, training and allocation of workload.
- Plan and lead case reviews
- Act as the point of escalation, providing specialist AML advice.
- Lead stakeholder engagement and communications with regulatory bodies

Previous line management experience in a Customer Service/Regulated Services experience is essential. You will also:

- Have knowledge of UK AML regulations and Counter Terrorist Financing Controls.
- Possess a personal drive to exceed targets.
- Be methodical, organised and have a strong analytical ability.

This is a great opportunity to join a vibrant and award winning customers services division. In return our client offer generous company benefits, exciting career progression and a hybrid working model, after an initial office based training.

Please call the office for further information or send your CV to apply.



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