Senior Manager Product Development

4 weeks ago

Burgess Hill, United Kingdom AMEX Full time

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you, with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard, and feels like they belong.

Join Team Amex and let's lead the way together.

The Network & Acquiring Solutions (NAS)

organization at American Express powers global payments, working across business units and with key industry stakeholders. We tackle critical challenges like securing online transactions and driving innovation in payment solutions. The Network Delivery group is modernizing our network with products like Debit, QR, Tokenization, and Account to Account payments, enabling expansion into new markets, customer acquisition, and regulatory compliance.

How will you make an impact in this role? Role Overview:

As a Discovery & Envisioning Senior Manager, you'll bridge the gap between business and technology by interpreting business requirements into capability needs for technical delivery. You'll solve complex problems, assess alternative solutions, and design innovative deliverables that align with strategic goals. You'll also build relationships across teams, influence stakeholders, and present insights to senior leadership.

Key focus areas for the team:
  1. Building the Business Architecture for the Network Business.
  2. Developing Business Analysis and Strategy for long-term opportunities in the Network.
Key Responsibilities:
  1. Collaborate with business partners to define scope, value, and strategic alignment of priorities.
  2. Lead transformational initiatives, enhancing and introducing new network capabilities.
  3. Present complex ideas clearly to senior leadership.
  4. Provide consultancy on network ecosystems, capabilities, and discovery best practices.
  5. Deliver solutions with business and technology partners.
Minimum Qualifications:
  1. Strong strategic thinking and problem-solving skills.
  2. Excellent communication and ability to translate business needs into technical requirements.
  3. Strong analytical skills with the ability to clearly articulate complexities.
  4. Strong collaboration, presentation, and influencing skills.
  5. Proven experience driving results in a global environment.
  6. Experience in business transformation and Agile frameworks.
  7. Payments industry experience is preferred but not essential.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries.
  • Bonus incentives.
  • Support for financial well-being and retirement.
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
  • Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need.
  • Generous paid parental leave policies (depending on your location).
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
  • Free and confidential counseling support through our Healthy Minds program.
  • Career development and training opportunities.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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