Business Systems Lead

5 months ago


Wallingford, United Kingdom Group GTI Full time

We are looking for an experienced Senior Business IT engineer to help lead our business IT function and challenge on new ways to deliver the service. You will collaborate with the Tech Operations team on infrastructure and the Information Security Forum on security governance to deliver a reliable and efficient service.Outcomes
- Business users are fully supported in enabling to deliver our services
- All MS Office 365 service operations and On Prem AD infrastructure are secure well maintained
- Mobile device management for all organisation laptops and phones is successfully managed
- A well-defined business IT strategy is fully in place to ensure business continuity

**Key Metrics**
- Ownership, management and proactive development of all MS Office 365 service operations and support, including Teams, OneDrive, Active Directory, Exchange, Intune, Defender, SharePoint.
- Ownership, management and proactive development of asset management operations and support. This includes systems for procuring, building and shipping laptops, phones, tablets, printers.
- Ownership, management and proactive development of the GTI Support Desk including managing 1st and 2nd line support issues from the business.

**Some Technologies you’ll be using**:

- _General O365_
- _MS Intune_
- _MS Teams_
- _Zoho Desk_
- _OneDrive_
- _Azure Virtual Desktop_
- _SharePoint_
- _Exchange_
- _MS Defender_
- _Samsung Knox_
- _Apple Business Manager_

Person Specification
- Clear and confident communication skills
- Adaptable to change
- Delivers outcomes with a high level of accuracy and attention to detail
- A team player - engaged, approachable, trusting and committed
- Brings new ideas and solutions

**Work Experience, Knowledge & Skills**
- Previous experience managing a business IT function or in a senior position
- Proven experience supporting O365 cloud business systems
- Proven experience working in IT support
- Good working knowledge of Windows Ops tools such as PowerShell or equivalent
- Good working knowledge of Windows domains, DNS, OU, GPO etc.
- Good understanding of business security needs preferably with experience of working within a Security framework such as Cyber Security Essentials or ISO27001
- Experience with networks; firewalls, routers, VPN desirable

Other information
- Full time role Monday-Friday 9am-5:30pm
- 3 month probationary period-
About Group GTI

**We aim to help students realise their potential in the world of work through technology, content and tools. That’s not an easy thing.**

We believe in understanding students and partnering with employers, universities, schools and other technology providers.

Documents
Gti background checks policy
Click to view
Gti hiring of ex-offenders policy
Click to view

**Department**

Tech

**Employment Type**

Permanent - Full Time

**Location**

Wallingford, UK - Hybrid

**Workplace type**

Hybrid

**Documents**

Gti background checks policy.pdf

Gti hiring of ex-offenders policy.pdf



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