Service Director

4 weeks ago

Brockworth, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time

Service Delivery Responsible for operational delivery on a day to day basis, including out of hours elements Budgetary responsibility for all pay and non-pay elements, including delivery of cost improvements Lead the delivery of QIPP, CQUIN and any other quality priority requirements for the Directorate Services Oversee and implement all workforce management requirements including workforce planning, recruitment, disciplinary, grievance, appraisal, talent management etc. This may include providing disciplinary outcomes, commencing performance management processes and managing organisational change projects Deliver the organisations contractual obligations for the directorate Lead the directorate as a core element of the organisations business portfolio. Create and implement a full range of operational plans and long-term strategies for the directorate, managing where there may be uncertainty as to local or national future direction Be able, personally, and service-wide, to adjust as necessary to respond to internal and external change Be responsible for communicating and engaging with all directorate staff on key business decisions and ensuring the wider organisation is informed or involved as appropriate Be responsible for ensuring that services are of a high quality, help to improve the outcomes for patients and meet all standards for safety; ensuring that these can be demonstrated Hold responsibility for directorate governance and compliance with Trust policies within the directorate Lead the Directorate services in the implementation of business continuity plans as required to minimise the impact of any unforeseen incident Service Development Ensure the directorate is sighted on, understands and considers national service development policies o take responsibility for advising the organisation as to the impact for wider Trust services o Translating this into policy and process which may impact across the Trust Lead and forge strategic and operational partnerships across a range of different partners including Acute Trust, Adult Social Care, GPs and commissioners Represent the organisation as appropriate in inter-agency and integrated working to promote and negotiate agreed objectives Be responsible for ensuring that feedback from service users and their families/carers is used to review/improve services Hold responsibility for initiating action and transforming services o This may include communicating highly complex and or highly contentious information about service plans to colleagues and stakeholders where agreement or co-operation is required. Commission and/or procure services where appropriate Sit as a strategic lead on a local and regional group to represent the whole organisation, take decisions as required and seek advice as necessary Service Performance Use systems, including BI and ESR, to produce timely, accurate and engaging intelligent information and reports that support us and our partners to understand how our services are performing.
- This will involve collating complex information, containing several different components where there may be conflicting views, where there may be unknown information and where there may not be obvious solutions. Organisation Wide Participate in the operational on call rota Contribute to the corporate development of the organisation and undertake lead role activities as requested.

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