Patient Pathway Administrator
2 months ago
Band 3
**Main area**
- Upper GI
- **Grade**
- Band 3
- **Contract**
- Permanent
- **Hours**
- 22.5 hours per week (Part time 25.5 hours - negotiable)
- **Job ref**
- 164-4569508-A**Site**
- City Hospital Campus
- **Town**
- Nottingham
- **Salary**
- £21,730 - £23,177 Per Annum Pro Rata
- **Salary period**
- Yearly
- **Closing**
- Today at 23:59Job overview
We have 3 exciting opportunities to join the Upper GI Service on a permanent contract as a Patient Pathway Administrator. We have 2 x full time vacancies and 1 x part time vacancy, however this is negotiable.
As part of the team you will be responsible for the typing of clinical dictations and supporting the patients pathway by carrying out other duties. You will be a conscientious and enthusiastic team player with excellent organisation and communication skills. You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable. You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure.
Main duties of the job
In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.
You will be responsible for the typing of clinical letters, ensuring accurate and timely turn around of dictation.
You will be a pro-active member of the team, recognising the need to achieve Trust targets and using your initiative to achieve these.
Working for our organisation
We recognise responsibility to ensure that staff are developed and stimulated within their environment in order to achieve vision and deliver care that reflects the values and behaviours of the Trust. We offer excellent opportunities for training and development.
NUH has a set of values and behaviours which are summarised in the job description for this post.
Detailed job description and main responsibilities
Accurately transcribing from Winscribe digital dictation and Winscribe Speech Recognition digital dictation, outpatient clinic letters and miscellaneous clinical correspondence to a high standard with specified timescales.
Assisting with booking appointments for patients.
Answering incoming phone calls from patients and other departments.
Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines.
Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.
Liaising with several other departments regarding Appointments and necessary important clinical information to ensure patients are seen on their pathway without delay.
Person specification
Training & Qualifications
Essential criteria
- GSCE C or above for English and Maths or similar through vocational trainng
Desirable criteria
- RSA III or evidence of typing experience
Communication & Relationship skills
Essential criteria
- Excellent telephone manner.
- Clearly and accurately record information.
- Demonstrate enthusiasm and conscientious approach
Desirable criteria
- Experience of working in a health care environemtn
Exp
Essential criteria
- Proven typing or clerical experience. Microsoft Outlook, Word, Excel.
Desirable criteria
- Knowledge of medical terminology
Planning and Organisational skills
Essential criteria
- Good timekeeping and good attendance. Multi-task. works to high standard and deadlines
- _________________________________________
Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.
**Salary**: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
ID and Right to work checks: NUH authenticate all ID and right to work documentation such as passports, visa’s and driving license through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the **Occupational Health Depart
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