Matchday Inclusion Room Assistant

4 weeks ago

Brighton, United Kingdom Brighton & Hove Albion Football Club Full time

**Hourly Rate**: £12 per hour

**Hours**: To work all home matches for the 23/24 season (inclusive of Premier League, Cup games & Europa League games)

**Location**: American Express Stadium, Brighton

**Job Type**: Worker Agreement

**Deadline Day**: 4th December 2023

**About us**

We compete at the highest levels of football on a global stage whilst keeping our Sussex community spirit. Our vision is to be a top ten Premier League club and a top four Women's Super League club. A commitment to high performance, high professional standards and making a difference is at the heart of everything we do. The 2023/24 season is the start of new adventures, our first in European football and we would love for you to be part of our journey.

**Be a part of delivering exceptional customer service on a matchday**

The inclusion room is a safe and reassuring space where supporters who may struggle to sit within the main stands, can enjoy football. We are recruiting for a pool of workers to join us a Matchday Inclusion Room Assistants. You will meet with inclusion room attendees and their carers on matchdays and provide support for to ensure a safe and enjoyable matchday. After the final whistle, you will ensure our fans leave the inclusion room safety and ensure the room is left clean and tidy.

**About you**

You will have previous experience of working with people with additional needs. In this role you will be required to communicate with attendees and their carers, so it is essential that you have excellent communication skills.

Due to the nature of the role, it is unlikely that you will be able to watch the match - please be aware of this if you are currently a season ticket holder.

**Our values play a pivotal role in our success**

Our values are a set of filters through which we deliver to each other, our fans, our partners and our sponsors. As a team we live and breathe these values:

- Treat People Well
- Exceed Expectations
- Aim High. Never Give Up
- Act with Integrity
- Make it Special

**Our commitment to Diversity and Inclusion**

**Safeguarding is part of everything we do**

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.
- ._

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