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Room Attendant

4 months ago

Brighton, United Kingdom Staybridge Suites Brighton Full time

What is the job?

As a Room Attendant - you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last minute work done. As this is a new hotel in the pre-opening stage, you are expected to work on the deep cleaning of the hotel.

Your Day to Day:

- You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests
- Ensure public areas are clean and presentable
- Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example
- Keep your supervisor/Manager updated on room service progress and alert them to any repairs needed
- Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed
- Be organised - keep on top of supplies and amenities and always try to minimise waste
- Reunite items with owners - and log any lost and found property
- Look smart - wear your uniform with pride
- Other ad-hoc duties - unexpected moments when we have to pull together to get a task done
- Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping
- Report, turn in, and/or log all lost and found items according to established procedures
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
- May regularly assist with deep cleaning projects
- Be able to assist with all cleaning requirements prior opening the hotel to guests.
- May assist with other duties as assigned

What we need from you?
- It’s a physical role and you’ll be on your feet most of the day, so fitness is important
- Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects
- You’ll might need to bend and kneel to complete some activities
- Literacy skills - reading, writing and basic maths skills
- Flexible attitude to shifts - you may need to work nights, weekends and/or holidays

What we offer?

We’ll reward all your hard work with a great salary and benefits - including a uniform, great room discount and superb training. Join us and you’ll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve

**Job Types**: Full-time, Part-time, Permanent, Zero hours contract

**Salary**: £10.50-£11.00 per hour

**Benefits**:

- Company pension
- Employee discount
- Flexitime
- Sick pay

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Flexitime
- Overtime
- Weekend availability
- Weekends only

Ability to commute/relocate:

- BN1 4BF United Kingdom: reliably commute or plan to relocate before starting work (required)

Work Location: One location