Reservations and Reception Adviser

2 weeks ago


Belfast, United Kingdom Queen's University Belfast Full time

**Job details**:
**Job reference**

24/111860

**Date posted**

20/05/2024

**Application closing date**

03/06/2024

**Salary**

£25, 641 - £26, 973 per annum plus 18% shift allowance (pro rata) for part-time positions

**Job category/type**

Other

**Attachments**
- Blank**Reservations and Reception Adviser**:
**Job description**
- Queen’s Accommodation is part of the Student and Campus Life Directorate which is dedicated to enhancing, enriching and exceeding the student experience as well as delivering an exceptional experience to our internal and external customers. The Accommodation portfolio consists of circa 4,000 bedrooms catering for students, staff and customers over a number of sites around the main campus including BT1, BT2 and BT9.-
**About the person**:

- Our employees are key to the success of the service we provide our students, and we are therefore looking to recruit a person who will dedicate themselves to the student experience, providing a welcoming, efficient, knowledgeable and friendly service.-
- A minimum of five GCSE's at Grade C or above (or equivalent) to include English Language and Mathematics or NVQ Level 2 Administration or equivalent. OR Applicants without the relevant qualification but can demonstrate relevant experience in a customer facing or office
- Experience of working in a customer facing or office-based environment, working as part of a team in a fast-paced workplace with the ability to manage confidential information.
- IT literacy with experience of using Microsoft Office packages and database management.
- Understanding of basic financial administration such as processing and recording credit card payments.-
**What we offer**:
- Queen's University is committed to promoting equality of opportunity to all. We subscribe to Equality Charter Marks such as the Diversity Charter Mark NI and Athena Swan and have established staff networks such as iRise (Black, Asian, Minority Ethnic and International Staff Network) and PRISM (LGBTQ+) which help us progress equality.- Further Information for International Applicants



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