Customer Service Administrator
4 weeks ago
**Customer Service Administrator (Internally known as Provisioning Coordinator)**
- Location: Bridgend CF31 1BN (Hybrid)
- Hours: Monday - Friday 9:00am - 17:30pm
- Salary: £20,000 - £25,000 plus company Benefits
Exponential-e
Want to start or continue your customer intuitive career in a leading British-owned tech company?
Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology.
**Your new role**
This role is perfect for an individual who can work autonomously and strives for customer satisfaction and administrative excellence. Working as part of a team that focus on delivering the customers order from its handover from sales to its implementationby engineering.
- Placing of sales orders with suppliers
- Communicating precise and accurate information to customers regarding sales orders
- Maintaining the relationship with customers and suppliers by communicating precise and accurate information regarding sales orders
- Updating internal databases as required
**What success looks like**
- In 3-6 months in you’ll have a growing portfolio of customers that you’ll be responsible for liaising with, customer feedback is immediate and directly contributes to our live NPS score
**What you’ll need to succeed**
- Well organised and self-motivated team player
- Any previous Administration/ project co-ordination experience will be highly desirable
**What we offer**
- Career progression opportunities into senior coordinator, management and project management
- No experience required, full training will be provided
- Autonomy and freedom to manage your own time and workload
- Comprehensive benefits including birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave
Achieve your full potential, drive innovation, and inspire others with a career at Exponential-e Group
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