Travel Specialist
1 month ago
Travel Specialist
**Country**:United Kingdom**Position Location**:Brighton, United Kingdom**Contract Type**:Permanent**Work Pattern**:Full Time**Sector**:Corporate services**Discipline**:Administration**Job Ref**:2297**Recruiter Contact**:Laura Kennedy**Mott MacDonald**
Recruiter contact: Laura Kennedy- We’re a global engineering, management, and development consultancy.
- Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients’ businesses, our communities and employee opportunities.- A fundamental part of this is respecting each person’s differences and striving to meet their needs.- Our values**:P**rogress, **R**espect, **I**ntegrity, **D**rive, **E**xcellence.**About the business unit**
- Mott MacDonald’s support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach.**Overview of role**- We aspire to use our knowledge of the travel industry and understanding of Mott MacDonald’s requirements, to deliver best in class business travel services: prioritising health, safety and sustainability as core deliverables.- We work closely with internal stakeholders across all Mott MacDonald Regions, as well as our external partners and network (for example, Travel management companies & technology providers and our industry peers in the world of corporate travel management).- The role of **Travel Specialist i**nvolves a variety of responsibilities and challenges and is never boring A typical day might include attending meetings with suppliers to problem solve and plan improvements, writing user guidance documents or presenting top tips in user forums, listening to & responding to user feedback, discussing & evolving team processes or systems configuration and attending travel industry networking events.**Location of this role is flexible to any office within the UK**:
- Professional outlook, with effective customer service and interpersonal abilities.
- Excellent attention to detail and organisational skills whilst managing a variety of projects and service ticket items.
- Strong written and verbal communication skills - with the ability to adapt style to different audiences.
- Excellent problem-solving skills and a tenacity to find and resolve root causes.
- Adaptable and flexible team player - able to work collaboratively to support shared goals and objectives.
- Proficiency in computer skills.
- Good knowledge of business travel management processes. This may include: Travel management companies, Online booking tools, GDS systems, Airline and hotel sales practices and operations, Travel security and risk management, Travel data analytics.
- Ability to understand technical explanations and solutions and translate these for non-technical people.
- Good knowledge of Mott MacDonald governance and service management tools and processes. This may include: STEP, ServiceNow, Compass, Connect Business.
**Equality, diversity, and inclusion**
- We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute.**Accessibility**Agile working**
- Happy to talk Flexible Working and how we can support your responsibilities beyond the workplace.**We offer some fantastic benefits including**:
- Pension matched up to 7%
- Life insurance
- An annual professional institution subscription
- Continuous development opportunities - because we want you to thrive
- Agile/flexible working - because life isn’t 9-5
- Enhanced parental leave; shared parental leave policies - for parents and care givers
- Annual bonus scheme
- Flexible benefits that suit you, including ability to buy/sell annual leave entitlement, cycle to work & interest free season ticket loans
- Wellbeing support including access to an independent Employer Assistance Scheme, wellbeing champions and access to learning and support resources
- Access to our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability and parents/carers communities
- The opportunity to make a difference; learn more about our social outcomes
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