Housing Officer

2 days ago

Rochdale, United Kingdom The Riverside Group Full time

Housing Officer
Permanent
Full Time
- 35 hours per week
Monday-Sunday Hybrid
Full Time Salary 29,954-£33,109
Location-Rochdale,United Kingdom

Want to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable housing across the UK to people as well as care for the elderly and support for those who face homelessness.

**The difference you’ll make**

You’ll be responsible for providing a customer focused housing service provision across supported and sheltered schemes. In addition, you will be required to deliver a day-to-day housing management service across schemes and monitor service level agreements with partners.

**So, who are you?**

Your usual responsibilities as a Housing Officer will include Ensuring occupancy targets are met, through lettings and refurbishments of properties. Providing practical support and information to clients when entering the service and throughout their involvement with the service, e.g., assisting clients in the completion of occupancy agreements and welfare benefit claims and liaison with benefit agencies. Monitoring the delivery of reactive repairs across the properties within schemes in the cluster is of a high standard and cost effective.

**You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours and may include Lone Working**

**Enjoy the rewards**

Working with us, you’ll enjoy competitive pay, 28 days holidays excluding 8 bank holidays, a wide range of benefits, flexible working and the chance to learn valuable new skills. We empower our people to do great work by investing in learning, personal development and technology.

Click here, for more information.

If you’re the kind of person that wants to do a really great job and make a difference to our customers, we think you’ll love it here. Sound like a challenge you’d like to take on? Then get in touch and let’s talk about how you can help us transform lives and revitalise neighbourhoods.
- We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work _

**Job Profile**

The Housing Officer is responsible for providing a customer focused housing service provision across supported and sheltered schemes. You will be required to deliver a day-to-day housing management service across schemes and monitor service level agreements with partners.

**Accountabilities or “What You Have to Do”**
- Ensuring occupancy targets are met, through lettings and refurbishments of properties.
- Meeting rent collection and arrears targets.
- Providing practical support and information to clients when entering the service and throughout their involvement with the service, e.g., assisting clients in the completion of occupancy agreements and welfare benefit claims and liaison with benefit agencies.
- Adhering and assisting in the management of the scheme’s allocations procedure.
- Monitoring and meeting relevant health and safety standards in properties.
- Carrying out day-to-day administration duties.
- Assisting in the monitoring of service contracts.
- Monitoring the delivery of reactive repairs across the properties within schemes in the cluster is of a high standard and cost effective.
- Monitoring the schemes meet planned maintenance programs and that on-site delivery is well managed and in line with customer requirements
- Delivering high standards of housing management and ensuring that the service is meeting best practice.
- Promote and encourage a high level of client involvement, consultation, and communication.
- Delivering a high standard reception service across all services/ properties.
- Undertaking day-to-day housing management duties, including the maintenance of high standards of cleanliness within services, preparation of rooms and site inspections.
- Monitoring and reducing issues of anti-social behaviour within services.
- Clearly communicating tenant responsibilities and tenancy compliance.
- Working with colleagues to maintain good links with the local neighbourhood.
- Effectively using appropriate IT systems, including housing management systems, and maintaining professional and timely records.

**Service Delivery**
- To understand your role in the organisation and to be accountable for your contribution to maximise profitability.
- To understand how your job contributes to the overall purpose of the organisation and be accountable for delivering it in the most efficient way.
- To understand that your efforts will be customer led and be accountable for positive and tangible outcomes
- To understand that Care and Support are a nationally focused organisation and to be accountable for adhering to the agreed corporate policies and procedures.
- Working as part of a multi-disciplinary staff team and meeting the requirements of a rota system, ensuring cover is available across all services.
- Working in line with com

  • Neighbourhood Housing Officer

    1 week ago

    Rochdale, United Kingdom Rochdale Boroughwide Housing Full time

    A career at RBH is much more than just a job. Our employees are at the heart of the local community, proud to help to make Rochdale a great place to live and work. We’ve been a Living Wage Employer since 2013, we were the first Rochdale employer to become a full member of the Greater Manchester Good Employment Charter, and we were the first housing...

  • Housing Standards Officer

    1 month ago

    Rochdale, United Kingdom Red Snapper Recruitment Limited Full time

    Red Snapper Recruitment are recruiting for a Housing Standards Officer on behalf of our client based in Rochdale This is a full-time role for 37 hours a week on a temporary 6-month contract at £20.00 / hour The successful candidate will be assisting the Housing Standards Team Lead in delivering a housing standards service which includes carrying out...

  • Housing Standards Officer

    2 months ago

    Rochdale, United Kingdom CV-Library Full time

    Red Snapper Recruitment are recruiting for a Housing Standards Officer on behalf of our client based in Rochdale This is a full-time role for 37 hours a week on a temporary 6-month contract at £20.00 / hour The successful candidate will be assisting the Housing Standards Team Lead in delivering a housing standards service which includes carrying out...

  • Senior Neighbourhood Officer

    7 months ago

    Rochdale, United Kingdom Rochdale Boroughwide Housing Full time

    **Permanent - 36.25 Hours - Full time** **There are multiple positions available for this role** RBH currently have a number of opportunities for Senior Neighbourhood Housing Officers to join our Neighbourhood Team to provide a high quality customer focused service to our neighbourhoods. **What you will be doing**: - Work closely with other teams and...

  • Communications Officer

    3 weeks ago

    Rochdale, Rochdale, United Kingdom Rochdale Boroughwide Housing Full time

    Rochdale Boroughwide Housing is looking for a skilled Communications Officer to join their team.The successful candidate will be responsible for communicating the organisation's message to our stakeholders through various channels.You will also assist in developing and implementing a communications strategy, manage our internal and external communications,...

  • Social Media and Content Officer

    1 week ago

    Rochdale, Rochdale, United Kingdom Rochdale Boroughwide Housing Full time

    We are seeking a highly motivated Social Media and Content Officer to join our team at Rochdale Boroughwide Housing.This is an exciting opportunity for someone who is passionate about social media and has excellent content creation skills. As a key member of our team, you will be responsible for creating engaging content across our social media channels,...

  • Housing Support Officer

    7 days ago

    Rochdale, United Kingdom Hamilton Woods Full time

    **Housing Support Worker** **£21,600- £25,200** **6 Months FTC, 37.5 hours** **Rochdale, Manchester** We are currently working on behalf of a not-for-profit organisation, who is recruiting for two Housing Support Workers to provide floating support to either ex-offenders or those facing homelessness The role is offered on a 6 month FTC, on a 37.5 hour...

  • Housing Enforcement Officer

    2 weeks ago

    Rochdale, Rochdale, United Kingdom Red Snapper Recruitment Limited Full time

    Key ResponsibilitiesUndertake property surveys using the Housing Health and Safety Rating System (HHSRS) where required.Implement the Council's approved policies and duties in relation to all aspects of housing standards.Provide a pro-active and reactive service to private tenants making use of existing powers under the Housing Act 2004.You will also assist...

  • Housing Inspector

    3 weeks ago

    Rochdale, Rochdale, United Kingdom Red Snapper Recruitment Limited Full time

    Job Summary">We are seeking a skilled Housing Standards Officer to join our team. As a Housing Standards Officer, you will assist the Housing Standards Team Lead in delivering a housing standards service, including carrying out property surveys and inspections using the Housing Health and Safety Rating System.">This is a full-time role for 37 hours a week on...

  • Senior Digital Marketing Officer

    2 weeks ago

    Rochdale, Rochdale, United Kingdom Rochdale Boroughwide Housing Full time

    Rochdale Boroughwide Housing is seeking a highly skilled Senior Digital Marketing Officer to join their Communications and Marketing team. As a key member of the team, you will be responsible for designing and delivering the organization's campaigns and social media strategies.The ideal candidate will have a proven track record of producing high-quality...

  • Chief Data Officer

    2 months ago

    Rochdale, Rochdale, United Kingdom Rochdale Boroughwide Housing Ltd Full time

    Rochdale Boroughwide Housing Ltd is a leading provider of social housing in the UK, and we are seeking a highly skilled Director of Data Intelligence to join our team.In this role, you will be responsible for developing and delivering a data and insight strategy that drives business performance, working closely with our Executive Team and Board to inform...

  • Tenancy Sustainment Officer

    17 hours ago

    Rochdale, United Kingdom Hays Full time

    Tenancy Sustainment Officer Job Available Job Title: Tenancy Sustainment Officer (Female)Location: Rochdale Salary: £19.38 per hour (umbrella) or £17.62 per hour (PAYE, including holiday pay)Hours: Full-time, 37 hours per week (Monday to Friday)Contract Type: Temporary with potential for permanent placementAbout the Role:We are seeking a dedicated and...

  • Housing Officer

    7 months ago

    Rochdale, United Kingdom Serco Plc Full time

    **Salary**: £25,500 **Working hours**: Full Time, 37.5 hours per week (typical working hours Mon - Fri 08:00 - 18:00. You will be required to be on call rota on average every 10 weeks) You are required to have a valid UK driving license for this role. You will be provided with a company car. On behalf of the Home Office, Serco manages the Asylum...

  • Housing Inspector

    3 weeks ago

    Rochdale, Rochdale, United Kingdom Red Snapper Recruitment Limited Full time

    Housing Standards ProfessionalWe are recruiting a skilled Housing Standards Professional to assist the Housing Team Lead in delivering an efficient housing standards service. This includes carrying out property surveys and inspections using the Housing Health and Safety Rating System.This is a full-time role for 37 hours a week on a temporary 6-month...

  • Housing Standards Administrator

    2 days ago

    Rochdale, Rochdale, United Kingdom Venn Group Full time

    **Job Overview**Venn Group, a leading provider of recruitment services, is seeking an experienced Housing Standards Officer to join our team.This exciting opportunity will involve working with a prominent Housing Association to deliver a housing standards service, ensuring compliance with legislative requirements.

  • Housing Regulations Specialist

    1 week ago

    Rochdale, Rochdale, United Kingdom Red Snapper Recruitment Limited Full time

    Job SummaryWe are seeking an experienced Housing Standards Officer to join our team in Rochdale. The successful candidate will be responsible for delivering a housing standards service, including property surveys and inspections using the Housing Health and Safety Rating System.Main Responsibilities:To undertake property surveys using the Housing Health &...

  • Housing Support Specialist

    1 month ago

    Rochdale, Rochdale, United Kingdom Ashberry Recruitment Full time

    Ashberry RecruitmentHousing Officer Job OverviewEstimated Salary: £25,000 - £30,000 per annum.The successful candidate will be responsible for managing a caseload of clients who have experienced homelessness. This will involve addressing their emotional, physical and social needs to progress towards independence. The Housing Officer will support meaningful...

  • Housing Standards Administrator

    4 weeks ago

    Rochdale, Rochdale, United Kingdom Venn Group Full time

    Hiring OverviewCompany: Venn GroupJob Type: Full-timeSalary: £25,000 - £35,000 per yearAbout the Role:We are seeking a skilled Housing Standards Officer to join our team in delivering high-quality housing standards services. As a key member of our team, you will assist the Housing Standards Team Lead in enforcing housing legislation, conducting property...

  • Financial Services Coordinator

    3 weeks ago

    Rochdale, Rochdale, United Kingdom Rochdale Boroughwide Housing Ltd Full time

    Company OverviewRochdale Boroughwide Housing Ltd is the largest provider of affordable housing in the Borough, with a strong commitment to supporting its residents and communities. Our core purpose is to provide quality homes and services to our customers across the towns and villages of Rochdale.We are currently seeking an experienced Finance Officer to...

  • Customer Experience Manager

    2 weeks ago

    Rochdale, Rochdale, United Kingdom Rochdale Boroughwide Housing Full time

    Job DescriptionWe are seeking an experienced Customer Experience Manager to join our team. This role involves resolving complaints and promoting service excellence.About the RoleThis is a critical position within Rochdale Boroughwide Housing, accountable for the operational governance of complaint handling and mitigation of reputational risk.Key...