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Security Supervisor

5 months ago

Westminster, United Kingdom O.C.S. Full time

About The Role***

A key member of the Operational team responsible for Managing a team of Security Officers to ensure the highest level of security and safety of both customer buildings and personnel is met.
- We are recruiting a Security Professional based on site at His Majesty’s Court & Tribunal Service building at Westminster Magistrates Court. No experience is required as full training is provided, just a positive customer service approach to everything you do.You will effectively supervise on a day-to-day basis the operation of the security team, ensuring that an exceptional end-to-end service is provided as per contract requirements. You will ensure that all assigned tasks are completed in a professional and timely manner and all relevant legislation is adhered to. Your day will consist of delivering unrivalled customer service in the meeting and greeting of all Court users within a unique environment, while monitoring and securing the building. If you’re interested in learning more about this unique job working within a prestigious environment please apply.
- Working hours are 0800 - 1900 Monday - Friday, 55 hours per week, with occasional Saturdays required. There are also flexible and part time hours available. There is no weekend or night work, but we can sometimes offer overtime on a Saturday, Sunday, and Bank holidays or as and when required. The weekends will be paid at a generous rate of 1.5x for Saturdays and 2x for Sundays, alongside a rate of 1.25x for weekday overtime outside of court operating times.**Main Duties**:

- Supervising the security team, providing exceptional first line manned guarding to the assigned contract
- Ensuring that all duties carried out in an honest, ethical, and professional manner
- To provide exceptional level of service to all staff and visitors to the site
- To be a point of contact for all emergency situations
- To operate and control the CCTV system
- To ensure regular patrols of the site while ensuring all standards are maintained
- Duty manager cover on weekends on rotation
- To manage team rotas and Timegate systems
- Supervising the security team, providing exceptional first line manned guarding to the assigned contract
- Ensuring compliance with all identified legislation, i.e. H&S, SIA Licensing & Risk Assessments
- Ensuring that all duties carried out in an honest, ethical and professional manner
- To provide exceptional level of service to all staff and visitors to the site

**To be successful in the role, you will need**:

- SIA License (Door Supervision) - essential.
- Essential - an understanding of a Manned Guarding environment.

**Personal Characteristics/Attributes**:

- Excellent communication skills both written & verbal.
- Ability to work on own initiative.
- Ability to work effectively within a team.
- A professional demeanour.

**What will you get in return?**
- A pension scheme
- to save for the future - eligibility rules apply
- Access to high street discounts
- Access to low interest loans
- Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
- Training and Development
- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
- Long Service Awards
- Cycle to work scheme
- discounted bicycles
- Access to our Employee Assistance Programme
- 24-7 Wellbeing Support
- About Us***

At OCS, we’re a proud bunch of around 20,000 colleagues who put customer service at the heart of everything we do. We are not just a cleaning company; we hire security officers, caterers, landscapers, and engineers to name just a few. Our job and career opportunities are endless for full-time, part-time, and casual positions, in addition to countless internal opportunities for existing colleagues. We are big believers in supporting and investing in our colleagues from their very first day because we know that our people are critical to our business and making sure we deliver for our customers. This is what makes OCS a great place to work.