Service Co-ordinator/customer Service

3 weeks ago


Wellingborough, United Kingdom Graham Holmes Astraseal Full time

We require a Service Co-Ordinator/Customer Service person to manage and run our Service Department for our window and door company.

Main duties are:
Reponsible for scheduling the Service Engineer workload for the Domestic and Commercial Department.

Handling inbound and outbound calls from Commercial and Domestic residents.

Must be able to liaise with clients, directors and installation managers.

Ordering and sourcing glass and parts for service repairs.

Must have:

- Able to work on own initiative.

Good administrative and computer skills.

Good geographical knowledge.

Also responsible for:

- Arranging CSCS training courses for fitting engineers.

Full training will be provided.

**Job Types**: Full-time, Permanent

**Salary**: £18,827.67-£22,000.00 per year

**Benefits**:

- Company car
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Wellingborough: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location



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