Ophthalmology Receptionist

4 months ago


Shoreham by Sea, United Kingdom University Hospitals Sussex NHS Foundation Trust (279) Full time

Undertake reception duties including the registration of Patients and to ensure the production of any relevant paperwork. To direct Patients to the correct area of the department as appropriate Undertake the booking of appointments. Handle enquiries from whatever source in an appropriate, timely and courteous manner. Become familiar with and maintain detailed knowledge of all office procedures To be aware of the emotional state of Patients / relatives and take appropriate action as necessary Scan & upload paperwork to Evolve Booking urgent appointments Dealing with emergency referrals Collecting notes from clinic rooms Taking notes back to Medical Records



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