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Assistant Building Manager
4 weeks ago
**Assistant Building Manager - Gillingham**
Do you have customer service written in your DNA? Do you currently manage a building but your efforts for going above and beyond go un-noticed? Look no further, we have a "John Lewis" style employer who believes in looking after their team that deliver exceptionalclient care.
**What makes this team different?**
- A fully innovative, bespoke & totally unique BTR offering
- A company who believes in offering the most elite of service to its customers, exceeding all expectations
- A team full of enthusiasm, drive, and success
- Great company culture with an abundance of support
- Lots of career progression pathways
**What would you be doing day to day?**
- Maintaining excellent customer relationships (both existing and new)
- Keeping regular communication with customers & ensuring action plans are in place to achieve optimum outcomes
- Registering new customers onto CRM system & advising of suitable properties based on their criteria
- Working on property management/maintenance and maintaining a close relationship with procurement team to ensure both hard & soft FM are maintained and contract performance is upheld
- Ensuring health & safety is always a priority and upheld to the highest standard for communal areas
- Dealing with regular inspections
- Ensure building is clean and tidy at all times
- Managing staff onsite (cleaning team, administrators etc ) including monitoring rotas/annual leave/absences etc
- Ensuring compliance is ALWAYS adhered to in accordance to industry regulations
- Overseeing invoices for completed contractor work, ensuring budgets are kept in check as well as general finance duties including deposit deductions, void works etc
- Managing the lettings process for move in’s, ensuring monies are paid in prior to move in, checking payments, rent reviews, renewals, goods in/out if furnished etc.
**Let us perk your interest even more**
- Circa £22k PA
- On-site parking
- Wellness programme
- Life insurance
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