Billing & Sample Reception Team Lead

4 months ago

Aberdeenshire, United Kingdom Intertek Full time

Due to continued growth, we now have an exciting opportunity for a Billing and Sample Co-ordination Team Lead who will be responsible for the leadership of all activities related to Billing and Sample Co-ordination functions for the Aberdeen site.

**Key Requirements**:

- Previous experience in leading a similar scale of service provision to both internal and external clients
- Exceptional communication and leadership skills, sufficient to lead, motivate, and develop a team
- Proven ability to establish strategic alliances with key decision makers internally and externally, combined with the ability to model this behaviour for direct reports
- Strong organisational and time management skills
- Excellent problem-identification and solving skills
- Previous experience in a fast-paced environment
- Highly proficient in computer programs such as MS Office Flexible approach to working hours

**About The Opportunity**

The Billing and Sample Co-ordination Team Lead is responsible for the leadership of all activities related to Billing and Sample Co-ordination functions for the Aberdeen site, working with the Team to drive high performance and TQA focused client delivery, including leading, shaping and taking responsibility for the delivery of all operational activities for both internal and external clients. A key fundamental part of the role will be driving change and supporting all system development.

**Key activities**:

- Overall accountability for Self-Performance Management activities for the Billing and Sample Co-ordination functions; seeking and driving performance improvement opportunities
- Manage the monthly billing cycle, ensuring all jobs are billed timely and in accordance with Group CMCs
- Assist with the P&L month-end review and deep dive
- Review previous months Work In Progress and maximise billable work to achieve working capital targets
- Take ownership in minimising the impact of bad debt charges and bad debt provision to the profit and loss account
- Overall responsibility for ensuring that all credit notes are raised as per the credit note request procedure; ensuring that all feedback is fed back to source
- Work in partnership with the central Credit Control Team, taking ownership of invoice disputes assigned on the collections tracker, ensuring that necessary action is taken to achieve timely resolution
- Take responsibility for quarterly review of the prepayment file for all Operating Units.
- Responsible for audit preparation and collation of associated samples
- Manage the process for setting up new customers with the Central Master Data team, approving all requests in a timely manner
- Work to improve efficiency and sustainability within Billing and Sample Co-ordination teams to ensure a strong foundation to achieve productivity/efficiency gains Deliver high standards of customer relations and service, seeking continuous improvement in a drive for excellence and being a positive company representative to internal and external customers

**What We Offer**

Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world.
- Competitive salary/benefits
- Development and career opportunities around the Globe Working in a highly motivated team and dynamic working environment

Intertek operates a preferred supplier arrangement and we do not accept unsolicited approaches from agencies.

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