During Employment and Offboarding Officer

3 weeks ago


Birmingham, United Kingdom West Midlands Police Full time

**During Employment and Offboarding Officer**

**Grade 4**

**Salary: £24,552 - £27,690**

**Closing Date: 24th February 2023**

Applications are invited from highly motivated individuals for the position of During Employment and Offboarding Officer.

The During Employment and Offboarding team within Shared Services are administrators for current employees and those individuals who are looking to leave the force.

**Our services include but are not limited to**:

- Offering support and guidance through all family related leave such as Maternity, Adoption, Parental leave etc.
- Offering support and guidance through Resignation, Retirement, Transfer and Redundancy etc.
- Updating and recording HR systems accurately with internal moves and promotions
- Working closely with stakeholders such as payroll to ensure payment changes are processed
- Maintaining current force establishment
- Maintaining personal files and providing references

You must demonstrate high levels of integrity and confidentiality, as you will have access to sensitive personal information, as well as the ability to work under pressure and be able to work on your own initiative.

You will ensure that all transactions and services are delivered right first time, on time and in the simplest way in line with force policy and service level agreements.

**Part of your role will be to**:

- Maintain areas of responsibility and it is your duty to aid all team members i.e. Training, knowledge-based support, liaise with stake holders, distribute work etc.
- Working with management to streamline team processes to make them more efficient
- Maintain training processes in line with Force Policy and review any changes

**Essential Knowledge**
- Experience of working in a transactional & customer service environment and effectively dealing with customers
- Good knowledge of what excellent service delivery looks and feels like
- Good knowledge of Force policies
- Experience of developing and maintaining standard operating procedures, processes and audit controls
- Experience of developing strong working relationships with a wide range of stakeholders

**Essential Skills**
- Clear communicator with good communications skills both verbal and written. Acts in a collaborative way that engages with people at all levels
- Customer and outcome focused. Uses initiative, is innovative and delivers change.
- Possess a high degree of accuracy and attention to detail
- Highly motivated & resourceful with excellent problem solving skills
- Able to learn new processes and systems quickly and effectively
- Able to work effectively as part of a team and deliver results in a highly pressured environment. Able to prioritise and manage own workload and that of others.
- IT literate, including the effective use of MS Office and core systems within Shared Services

**Hours - 36.5**

Part time hours may be considered however this will depend on the Force needs.

**Vetting**

Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.

**Medical**

Appointment to this role will be dependent upon successfully medical checks, which may include a drugs test and if required a fitness test.

**Interview**

Interviews are likely to be on the w/c Monday 27th February 2023.

**Contact**

**"Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities"



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