Care Co-ordinator

3 weeks ago


Haringey, United Kingdom Recruiting360 Full time

I am recruiting for a Care Coordinator for our client based in Haringey to support and mentor a passionate team of Care Assistants

** PREVIOUS EXPERIENCE PREFERRED **

** Need to live within a 20 minute commute to Haringey**

** **Full-Time Hours: 08:00 - 17:30 Monday to Friday **

**_* Salary £25K - £30K depending on experience *_**

**_* Driving is NOT needed for the role *_**

**_* On-call 1 week in every 3 *_**

**The organisation**:
Our client is the borough of Haringey's first and only 'Outstanding' rated care provider. They focus on supporting and looking after our staff and delivering the best possible care and support in our community.

**Purpose of role**

To be their lead coordinator and conduct effective coordination of Care Assistants to ensure that their customers receive excellent quality care and support to keep them safe and comfortable in their own homes. A supportive and calm manner together with excellent organisational and communication skills are vital to excel in this role.

**Key responsibility**

Ensure that Care Assistants are appropriately rostered and allocated to customers so that care is delivered on time, safely and in line with customers' wishes (as agreed in their care and support plan) and aligns with the agreed availability of Care Assistants. To strive to achieve optimised scheduling that meets the needs of both customers and carers.

**Duties**
- liaise with the Registered Manager to ensure the right number of Care Assistants, with the right skills mixes, are recruited to meet the needs of the business.
- Arrange cover for Care Assistant sickness, absenteeism or holidays.
- Accept, allocate and process new customer referrals for care and support promptly and effectively.
- Process changes to customers’ required care and support needs.
- Ensure there is sufficient cover to deliver care and support to all customers on time and in alignment with their personal care plans.
- Monitor the restoring of Care Assistants to maximise efficiency whilst supporting them to maintain an appropriate work/ life balance.
- Schedule Care Assistants to provide care and support to customers. Work with other members of the Bluebird Care team to appropriately match Care Assistants to customers taking into account of:

- Care Assistant skills, experience, and availability to safely deliver the care and support plan;
- the customer’s preferences and care needs; and
- travel arrangements, routes, and working patterns to make efficient use of Care Assistant time whilst meeting the needs of customers
- Make required adjustments to rotas as required to provide cover for emergency situations, to cover staff holidays or sickness, etc.
- Distribute staff rotas at agreed intervals.
- If required, take part in the out-of-hours emergency on-call rota. This will **only **be required after the post holder has received full training and has been assessed as competent to provide appropriate guidance and advice in emergency situations.
- Work with the office team to maintain up-to-date electronic and handwritten records. Use systems to record and monitor mileage and travel distances. Make sure that accidents and incidents are recorded, reported, and acted upon.
- Carry out general office duties. Prepare reports as required by the Registered Manager

This list is not exhaustive and additional duties may be required.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

Schedule:

- Holidays
- Monday to Friday
- Overtime
- Weekend availability

Application question(s):

- Do you live within a 20 minute commute to Haringey??

**Experience**:

- Domiciliary care: 1 year (required)
- Care Coordination: 1 year (required)


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