Investment Middle Office Client Operation

6 months ago

Edinburgh, United Kingdom JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
Are you looking to develop your career in a client service role? Then this is the job for you.

As an Investment Middle Office Services (IMOS) Client Operation - Associate in the IMOS team, you will be responsible for dealing with all stages of the lifecycle for each product from broker matching, management of the client’s custodial network, lifecycle events including corporate events, ensuring timely settlement of trades and cash, management of claims and overdrafts, client/regulatory reporting and input into the production of our Investment Book of Record delivery (IBOR). The IBOR provides a single, accurate investment portfolio upon which to base investment activities around and is the basis for multiple, dynamic views of positions for front-office functions.Your key responsibility is to provide premier service delivery and ensure the accurate and timely delivery of the IBOR to our end clients. Additionally, you will liase with our clients, and/or any associated financial organizations as required, to ensure any issues are resolved to the client’s satisfaction.

**Job responsibilities**
- Is a point of contact within the Global/Regional IBOR team for a client, or clients, and internal partners to build strong relationships in order to support key interactions and continued premier service delivery
- Participates and leads, where required, in client service reviews and other client meetings
- Takes ownership and/or oversight of the various components of the daily operational activities essential to the construction and delivery of client reporting (IBOR)
- Is a communication source for escalation of issues, service updates, and progress updates for the Client or across internal partners
- Seeks opportunities and takes ownership of initiatives to improve service levels and improved efficiency for J.P. Morgan and the Client
- Maintains robust standard operating policies (SOPs), procedures and guidelines to meet corporate risk and control standards and principles
- Takes ownership and/or active participation of key projects or tasks to ensure the continued IMOS global strategy is maintained as required
- Builds solid and interactive internal relationships with our global operations partners, client service and other products, including Front Office, Performance & Risk, and Compliance teams
- Works with management to achieve 100% timeliness and accuracy and seamless integration in a ‘follow the sun’ model
- Takes ownership and has oversight, where necessary, of Reconciliations and transaction lifecycle management

**Required qualifications, capabilities, and skills**
- Demonstrated leadership experience across process, risk and control within Investment Operations (preferably, but not necessarily, Middle Office), including managing change.
- Excellent client facing skills & communication style, comfortable dealing with key clients
- Proven ability to lead teams across multiple locations
- Extensive understanding of OTC instruments / Exchange Traded Derivatives / Fixed Income Securities / Equity products and other financial instruments
- Attested track record of successfully working to deadlines, with accountability and responsibility for independent workload
- Experience of Investment Operations (Trades, Cash and Reconciliations)
- Experience of Reconciliations and transaction lifecycle management
- Excellent problem solving skills to identify, understand and address operational and technical issues
- Strong communication skills, both written and verbal, including the ability to develop relationships across the various stakeholders including senior business executives

**Preferred qualifications, capabilities, and skills**
- Ability to communicate effectively across multiple levels of the organization
- Ability to work cross functionally with technology, service, product and other operations teams to manage the entire IBOR service delivery
- Ability to be flexible, follow and meet tight deadlines, organize and prioritize work and meet the clients expectations
- Self-starter with ability to learn quickly

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disab

  • Investment Middle Office Services

    6 months ago

    Edinburgh, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Explore new opportunity in the Investment Middle Office Services Team! As an Investment Middle Office Services (IMOS) Client Operation - Associate in the IMOS team, you will be responsible for dealing with all stages of the lifecycle for each product from broker matching, management of the client’s custodial network, lifecycle events...

  • Head of Uk Middle Office Oversight

    5 months ago

    Edinburgh, United Kingdom Citi Full time

    Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your strong Leadership, Operational skills, Senior Stakeholder management internal and client and ability to drive transformation for clients and efficiencies across a global organisation to Citi’s UK Middle Office team. By Joining Citi, you...

  • Derivatives Middle Office Specialist

    3 days ago

    Edinburgh, Edinburgh, United Kingdom Blackrock, Inc. Full time

    About the RoleAt BlackRock, Inc., we are seeking an experienced professional to join our team as a Derivatives Middle Office Analyst. This is an exciting opportunity to be part of a dynamic team that plays a critical role in ensuring the accuracy and integrity of our clients' investment data.The successful candidate will have a strong understanding of...

  • Global Delivery Middle Office Rotation Programme Associate

    1 week ago

    Edinburgh, Edinburgh, United Kingdom State Street Full time

    Global Delivery Middle Office Rotation ProgrammeAbout the RoleWe are seeking talented individuals to join our 2024 State Street Global Delivery Middle Office Rotation programme. As a Programme Associate, you will play a pivotal role in supporting our business functions and developing your skills in a dynamic and fast-paced environment.Key...

  • Investment Operations Professional

    3 days ago

    Edinburgh, Edinburgh, United Kingdom Blackrock, Inc. Full time

    About the PositionWe are looking for an Investment Operations Professional to join our team at BlackRock, Inc. This individual will be responsible for analyzing and resolving complex financial data, ensuring the accuracy and integrity of our clients' investment information.The successful candidate will have a strong understanding of financial instruments,...

  • **Business Development Professional

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom State Street Full time

    About Our ProgrammeWe are seeking highly motivated and ambitious individuals to join our 2024 Global Delivery Middle Office Rotation Programme. This is a unique opportunity to develop a broad range of skills and knowledge in investment services, with a focus on middle office operations.What You Will DoAs a member of our programme, you will have the chance to...

  • Client Services Assistant

    5 months ago

    Edinburgh, United Kingdom Seven Investment Management Full time

    **About The Role**: **Purpose** **Responsibilities** - Processing letters of authority and obtaining the relevant information from external providers to assist the Paraplanners in writing initial suitability reports - Setting up online access for new and existing clients and assisting with all queries in relation to the My7IM portal - Setting up all...

  • Client Services Administrator

    6 months ago

    Edinburgh, United Kingdom Seven Investment Management Full time

    **About The Role**: **Purpose**Responsibilities** - Setting up all payments for ISAs, SIPPs, Bonds, GIAs - You will be keeping back-office systems and client databases up to date and accurate, overseeing regular payments, the preparation of paperwork, processing of new business, transfers out/account closures and liaising clients and colleagues - You will...

  • Investment Management Operations Analyst

    1 week ago

    Edinburgh, Edinburgh, United Kingdom State Street Corporation Full time

    About the RoleWe are seeking a highly skilled Investment Management Operations Analyst to join our EMEA Portfolio Services Team.Job DescriptionThe successful candidate will be responsible for contributing to the day-to-day running of the team, covering aspects such as Portfolio Control, Information Delivery, Operational Control Framework, and Data Management...

  • Senior Investment Analyst

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Lloyds Banking Group Full time

    About This RoleWe are looking for a talented Investment Analyst to join our Platform Investments team within the Chief Investment Office. As a key member of our team, you will play a critical role in supporting the success of our customers by providing critical services and ensuring that our customers are at the heart of our business.The role will involve...

  • Cash Services, Officer, 12 Months Ftc

    6 months ago

    Edinburgh, United Kingdom State Street Full time

    Who we are looking for Alpha Cash Services is increasing its talent to support new client onboarding onto our Front-to-Back, Investment Platform - Alpha, and has a number of exciting opportunities for motivated individuals. Alpha Cash Services is developing a skilled team of Alpha professionals capable of both supporting the day to day operations of...

  • Quality Control Associate

    7 months ago

    Edinburgh, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Our global Quality Governance Oversight organisation is part of Private Banking Operations. It consists of three teams which support Credit Middle Office organisation: The Quality Control team implements effective compensating controls for high-risk manual processes, the Change governance team provides critical support to reduce risk,...

  • Investment Officer

    6 days ago

    Edinburgh, United Kingdom Meraki Talent Ltd Full time

    Investments Officer6-month ContractFull-Time, Mon-FriHybrid workingImmediate start£24,000Meraki Talent is working alongside a global Financial Services organisation to appoint an Officer within the Investment team. This is a full-time opportunity which is suitable for individuals with at least 2 years’ experience gained from a financial services...

  • Investment Officer

    5 days ago

    Edinburgh, United Kingdom Meraki Talent Ltd Full time

    Job Description Investments Officer 6-month Contract Full-Time, Mon-Fri Hybrid working Immediate start £24,000 Meraki Talent is working alongside a global Financial Services organisation to appoint an Officer within the Investment team. This is a full-time opportunity which is suitable for individuals with at least 2 years’ experience gained from a...

  • Investment Officer

    7 days ago

    Edinburgh, Scotland, United Kingdom Meraki Talent Ltd Full time

    Investments Officer6-month ContractFull-Time, Mon-FriHybrid workingImmediate start£24,000Meraki Talent is working alongside a global Financial Services organisation to appoint an Officer within the Investment team. This is a full-time opportunity which is suitable for individuals with at least 2 years’ experience gained from a financial services...

  • Investment Officer

    3 days ago

    Edinburgh, United Kingdom Meraki Talent Ltd Full time

    Investments Officer6-month ContractFull-Time, Mon-FriHybrid workingImmediate start£24,000Meraki Talent is working alongside a global Financial Services organisation to appoint an Officer within the Investment team. This is a full-time opportunity which is suitable for individuals with at least 2 years’ experience gained from a financial services...

  • Senior Portfolio Analyst, Officer

    3 weeks ago

    Edinburgh, United Kingdom State Street Corporation Full time

    Who we are looking for: We are looking for individuals with Investment Management Operations and Investment Accounting experience who are passionate about working in an energized environment. The candidate will be expected to contribute to the day to day running of the EMEA Portfolio Services Team, covering aspects Portfolio Control, Information...

  • Chief Investment Officer

    1 week ago

    Edinburgh, Edinburgh, United Kingdom The Scottish National Investment Bank Full time

    The Scottish National Investment Bank is seeking an experienced and passionate investment leader to drive projects across Scotland that contribute to vibrant, sustainable communities.About the Role:In this senior position, you'll lead investments aligned with our Place Mission, focusing on sectors such as affordable housing, community regeneration,...

  • Investment Officer

    4 days ago

    City of Edinburgh, United Kingdom Meraki Talent Ltd Full time

    Investments Officer 6-month Contract Full-Time, Mon-Fri Hybrid working Immediate start £24,000 Meraki Talent is working alongside a global Financial Services organisation to appoint an Officer within the Investment team.This is a full-time opportunity which is suitable for individuals with at least 2 years' experience gained from a financial services...

  • Senior Investment Reporting Director

    1 week ago

    Edinburgh, Edinburgh, United Kingdom ENGINEERINGUK Full time

    At ENGINEERINGUK, we are seeking a Senior Investment Reporting Director to join our Client Experience Reporting Solutions team. In this role, you will be responsible for overseeing key monthly and quarterly reporting cycles for clients across Europe, Middle East and Africa. This includes ensuring seamless integration of client change events into client...