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Customer Service Agent

4 months ago

Portsmouth, United Kingdom Auxillis Full time

**Salary**: £24,684 pa + bonus up to £1,850 pa
- ** Weekly Hours**: 42.5 hours / week
- ** Location**:Auxillis, Blueprint Industrial Estate, PO3 5QA

**We’re here to keep people moving, that’s what we do.**

As a
**Customer Service Agent**, you play a key role in taking our award-winning service directly to customers doors
- **expertly **making sure our vehicles are where we need them to be, when we need them to be there.

**Life as a Customer Service Agent at Auxillis**

An Auxillis branch is a busy, fast-paced place to be and, as a
**Customer Service Agent**, you will be right at the very centre of it. You’re often the first point of contact for customers; so confidently delivering a
**great service **with a smile is second nature. Where
**you really excel **is in managing more than one task at a time - from resolving a customer rental query, administration of a customer account or overseeing the daily vehicle movements in and out of branch.

You don’t need any previous industry or vehicle rental administration experience to join our team (our
**proven induction training** will take care of that) but you’ll need all of your customer service know-how, administration skill and most importantly your calm, ‘can-do’ attitude (along with a Full UK or EU Driving Licence, of course) to get things done.

**As a Customer Service Agent with Auxillis, we offer**:
Of course, a **great basic salary**, but there’s much more available for you at Auxillis than just that. Some of our most popular benefits include (but aren’t limited to)
- A fantastic **quarterly bonus** scheme (up to £1,850 pa OTE)
- 24 days **annual leave **rising to 26 days with service** **(plus bank holidays) and an **extra day’s leave** to celebrate your **birthday**
- free **life assurance**:

- ** well-being **services (incl. Health Cash Plan, Dental Plan & Travel Insurance
- discounted, flexible **Gym memberships**:

- exclusive employee** vehicle-leasing **schemes
- ** pension** & **save-as-you-earn** share scheme
- Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback

Auxillis are the leading provider of bespoke accident claims and mobility services for motorists, trusted by some of the UK’s best known motor insurers and motoring brands to help their customers when they need it most.

We’re also part of something bigger - with over 50 Auxillis sites nationwide, we’re a key part of one of the UK’s largest Automotive plc’s, Redde Northgate - few other businesses can offer you the support and
**long-term security **as us, this is a
**great opportunity to progres**s your career

**Join our Team**

If you would love to join our
** amazing team** in our busy branch as a Customer Service Agent